The Twisted Crab - Greenbrier Mall

Went here Monday night after 7:30 pm, restaurant barely had anyone inside except for a big party table and a few other customers. Pretty dull atmosphere and the service was surprisingly slow. Took a min for our orders to be taken after we were seated. Barely even seen any workers on the floor either. Server wasn’t very attentive and also forgot some of our items we had asked for, multiple times, so it took multiple attempts to try and get their attention and get what we needed. Pretty disappointing service, especially with the restaurant being empty. To drink, I got a Margarita (10/10) it was strong and had good flavor. To eat, I decided to try T2 (8/10) it came with corn, potatoes, a lobster tail, shrimp, mussels, and sausage. I enjoyed the flavor and everything was cooked well, there w

From the time I walked through the door I was treated with happiness. The hostess was welcoming. She had a smile on her face and it showed she wanted to be there and that she enjoyed her job. Great customer service. The waitress was very welcoming also she was prompt and happy. The margarita (Mango) was on point and my catfish meal was awesome as usual. Thank you Twisted Crab. I will be back soon. Always a great experience. PT

Niyah was an amazing waitress! She ordered or food correctly and it came out fast! She kept checking on us to make sure we were good! We really appreciate good customer service! You are blessed to have her work for you. When we come back, we will be requesting her❤️

Tough crowd tonight, but great staff! Don't think anyone should come out on Valentine's day if they do not expect to wait! Staff was communicative, from the time we walked in the door and being seated. Well worth the 2 hr wait!!! Food took a little longer than 2 hrs, but my server was on it, and management reassured it should not be much longer than the 2 hr window they gave. Our server Will was everything! Slight little hiccup with our food, but the manager fixed it super quickly despite how busy it was! Shout out to Will, Sam, Autumn and Kylee, for making my families Valentine's great!

First off, let me say I’m from the south so I know Cajun style food, The Food is ok for what it is, I got The catfish basket With Cajun fries The fish was fairly good. The fries were over seasoned Almost to the point where you could barely eat them because of the big clumps of seasoning, And I also got an order of the sliced sausage and potatoes With the spicy Cajun Seasoning What came out was practically three potatoes the size of what you would use for baked potatoes and about 10 pieces of sausage. There was hardly any seasoning on the sausage or potatoes And not spicy at all, not to mention trying to use a plastic fork to break up these large potatoes was some work lol, and I give the service about a two out of 10, She just hardly ever came to check on the table multiple times asking