The Twisted Crab - Downtown Norfolk

This restaurant serves a variety of seafood in a casual setting. The food was fresh, hot and delicious with very little wait. The service was very professional and our server gave us great recommendations. Happy hour options are available. Prices are competitive and this location is conveniently located adjacent to the Charlotte and Bank Street parking garages.

L was our server- she was amazing! We had some of the best service ever and she was very attentive to our needs. The food was good, the garlic butter Cajun seasoning was delicious- we got the clams and black mussels, as well as a fried oyster basket. If you come at happy hour, you can’t beat the price! 13.99 for a selection of two varieties of seafood and comes with a corn and potato. We also had the free verse ipa - a great beer to go with our food.

The worst experience ever. WAITED 30mins after being seated to even order. The so called general manager accused myself and my coworker of stealing my friend food. She lied about watching cameras and threaten to call the cops. When my friend boil bag was missing a cluster of crabs due to a kitchen error. Instead of apologizing she became irrational and kicked us out. We offered to pay for our food but she was so rude. I'm not understanding how do you give away food but accused us of stealing. DO NOT EAT HERE, UNTIL MANAGEMENT ISSUES IS SOLVED Picture of so called GM

Shout out to this location for the amazing night they provided my daughter with as she was celebrating her sweet 16th birthday… our waitress was on it she did an amazing job!!! We literally walked in and asked how long of a wait for 16 people and we were seated immediately that has never happened at any restaurant where we have had a large party. The staff was friendly and super nice they even sung happy birthday to my baby even tho they didn’t have a birthday song of their owns. They truly made her night worth celebrating!!!! Sorry I didn’t get pics of the food we really enjoyed our night!!!!

I love the staff and my food is always freshly prepared, but PLEASE FIX THE HEAT AND OR REPLACE THE HVAC SYSTEM ASAP. I HAVE AN AFFORDABLE GUY IF YOU NEED HIM. It’s the dead of winter and Ive experienced too many cold Football Sundays and Mondays here. Your Sunday drink specials were the saving grace and Lucky for me, I invest in quality winter attire. Still love your establishment and I understand this is temporary however I can’t keep sacrificing the sleeves of my peacoat in order to enjoy a seafood boil 🦀 its freezing in there!