The Pizza Factory

COME EAT AT THIS PLACE. I wasn't too sure about it at first because some of the reviews weren't looking too good, but on valentines day we decided to give it a try, and it absolutely exceeded our expectations!! We got there around 5:45 and from the moment we sat down, our waitress, who was named Brooklyn, made us feel so welcome. She was so awesome with our kids- so patient, so kind. It honestly made our night seeing how comfortable and happy they were. They loved her!! Even though she seemed like she was taking care of a lot of tables other than us, she never once let it show negatively. Our drinks were filled, she checked on us at the perfect times, and everything was coming out so smoothly. She handled everything with such respect and professionalism. And also, all of the other waitress

We appreciated a restaurant in town different than the typical chains. The pizza Alfredo was so good and the popular breadstwists worth his popularity. We'll back.

We love Pizza Factory! The crust is yummy! We always get the bread twists with a side of Alfredo. All of the specialty pizzas are wonderful. The pastas are great. The salad bar has lots of options. It is clean and the employees are kind and efficient.

Every time I think to give this place another chance, I end up regretting it immensely. Tonight was the straw, though. After being told a to go order would be ready in 15 minutes, we spent an hour and some change only to have to order food elsewhere. Built our own pasta, specifically requested no shrimp. Pasta has shrimp. Every single question requires the girl helping us to go back and talk to who I can only assume is the Wizard of Oz for five minutes each go (does management exist here?). They also forgot the sauce. The solution was to offer a gift card, no offer to remake. I wanted it refunded back to my card, but they couldn't do that because my partner didn't have it on him. So we got a $20 gift card to a place I will literally never go again. Thrilled to have dropped $60 and a tip

I’ve been to other locations before and had a great time with great food… this time was super disappointing as a pizza factory lover. First things, the table and silverware were definitely not clean, the table was VISIBLY dirty and there was food stuck to the utensils we were given. Secondly I didn’t see what could be any adult, all the staff seemed to all be under the age of 18 which isn’t super important, It just wasn’t running very well due to this aspect. There was many open tables while being here and none of them had dishes but they were all covered in food and it definitely just felt gross. And to add at the end before we left a bunch of 14 year old boys came in and started yelling and roughhousing about the store and yelling one of the workers names who also participated in these s