The Honey Baked Ham Company

Stopped in to introduce my daughter for a lunch deli order, and, as always, had an absolutely wonderful experience at HoneyBaked Ham - thanks to Donna! From the moment we walked in, she was friendly, welcoming, and incredibly helpful. She took the time to make sure our order was exactly what we wanted and did it all with a genuine smile and great attention to detail. The food was fresh, delicious, and prepared perfectly, but what truly made this visit stand out was the customer service. Donna’s kindness, efficiency, and positive demeanor turned a simple lunch stop into a standout experience - and her eyes are so beautifully piercing! If you’re grabbing lunch from the deli or ordering ahead and want both great food and exceptional service, this is the place - and Donna is a true gem. We'l

⭐️⭐️⭐️⭐️⭐️ Outstanding Customer Service & Unmatched Quality I pre-ordered early from a different HoneyBaked Ham location, and unfortunately there were mistakes with my order. What truly stood out, though, was how the situation was handled afterward. The District Manager was absolutely incredible. He didn’t just fix the issue — he went far beyond expectations. On Christmas Eve, he personally made sure another ham was delivered directly to our door so we had it in time for our Christmas Eve dinner. His focus wasn’t simply correcting an order; it was making sure our family’s holiday was exactly as it should be. Because of this experience, I highly recommend the Fairview Heights & St. Louis HoneyBaked Ham. Their hams are full of flavor, easy to prepare, time-saving, and well-priced — but the c

This restaurant/catering is an excellent find. Not only do they have ham (it's in the name), but also turkey & chicken salad. There's a nice lunch menu with sandwiches, soups & salad. The cakes & cookies are amazing. Fantastic customer service.

Ham is tasty 😋 but wanted smoked turkey--they didn't have it....

The food was delicious and Donna has the best customer service ever. She went above and behind due to my injury and I appreciate her she could have been a jerk about it my situation but she was understanding and able to help. Thank you Donna!!