The Fries Shop

had a very bad experience here today. I ordered fries, and when I went to pick up my order, I saw that there was no hot sauce. When I politely asked for some hot sauce, the employee reacted with a rude facial expression and an unprofessional attitude while taking my order. Then, they purposely added an excessive amount of hot sauce, even though they clearly knew how spicy it is. When I asked why they put so much, the employee responded again with a bad attitude, speaking disrespectfully and even making mocking gestures. This kind of behavior is completely unacceptable and honestly made me feel very upset. Customers deserve respect, not rude service. I hope the management takes action regarding their staff, because they will lose customers if this continues.

Absolutely amazing experience! The fries were fried to perfection, seasoned just right, and made with locally sourced potatoes. You can taste the freshness. The boneless wings were tender, flavorful, and really well done. On top of the great food, the team was kind and welcoming! Thank you! I will be back!

We stopped by The Fries Shop at the mall and were seriously impressed! The poutine was absolutely delicious with so many creative options to choose from, and the strawberry lemonade hit the spot. Great customer service and fast, friendly staff made the experience even better. Highly recommend stopping by if you’re in the area—perfect spot for a quick, satisfying bite. – S.B. Taylor Transport

The server was very professional and polite. He was patient with the customer who took time to go through the menu before deciding what to order. There is a variety of options and I went with the Korean street fries. They were definitely banging, and delicious. Lots of sauces and flavors which is awesome.

We had the aoili fries , and the Korean box , the pics were after we ate a lot, both were amazing , great crisp on the fries and they were big enough to hold up to the toppings. I have lived in maine my whole life and had a lot of different fries and these are on the top of the list. Great job everyone