Texas Roadhouse

My second visit this month, and I've been satisfied both times. The vibe here is much better than at other locations, and the staff is incredibly kind. To be honest, the service is so exceptional that even if the food isn't perfect, I’d be more than happy to overlook it. My child loves the rolls so we asked for multiple refills, and the servers were so gracious every time. Even when my steak wasn't cooked quite right, they replaced it without any hesitation. Seeing the manager personally check on guests makes it clear why the service is so top-notch. It's all about great leadership! Another wonderful meal today.

Sadly we decided to both have the 14oz prime rib last night! Have NEVER had a worse cut, cooked or served piece of prime rib in our life!! There was more fat than meat! Our server was EXCELLENT! However our bill after tip was just over $90, we couldn't penalize our server for the TERRIBLY prepared and cut of prime rib we were given!! I sure HOPE the Mt. Pleasant Texas Roadhouse never serves this quality cut of prime rib to us or anyone else again!! I'm attaching pictures of ALL the fat from just ONE of the prime rib dinners!!! Our receipt from this NASTY prime rib dinner also.

Music so loud it gives you a headache. First time ordering a burger from here. It was over seasoned and salty. The silver ware was disgusting! So kind of leftove debris from the washing machine i imagine but someone wrapped it into a napkin like that!

Great service, waitress was very friendly! Food came fast and hot! Been here before multiple times, it never disappoints! Will be back again!

Food was good and for how busy they were it came out fast. I'm not sure if our waiter was new but when we were seated we did not get bread we had to ask for it. Then when we did get it, we had no silverwear so we had to ask for that too. When he had taken our drink order, he forgot two ppl in my party and when the drinks were brought out he forgot 2 of them. They also forgot the shrimp and bread that goes with my husbands entree so we had to ask for that as well. They also forgot his side of chili. Now, they were REALLY busy so i did tske that into consideration. I have been there numerous times and the service was great everytime that is why im still willing to give 4 stars. Hopefully the new guy learns from this experience.