Teriyaki Madness

We love treating ourselves to this place. I decided that I wanted to ensure I had leftovers for a second meal later so I paid for an extra order of orange chicken. Food comes and the portion size looked similar to my wife’s (who didn’t order additional), I asked Julie (who helped us at the register) if it was correct because I was unfamiliar since I’ve never ordered extra before and she immediately said it wasn’t and offered to fix the problem. Meanwhile, Rob (owner) gets wind and comes over to look as well and apologized and confirmed he was going to get us more chicken. It turns out that he wasn’t even aware at first that we DID order an extra serving and was STILL going to fix it to make it right. We already love frequenting this place and now after this it solidifies our future visits

With over 30,000 views on my reviews...Let me tell you about the hottest kinda new restaurant.... Teriyaki Madness! It's so great! They give awesome portions. Sometimes for me it lasts 2 meals.The food is a 10 in my book. They never get it wrong. I've recommended many places but this one is a must! Prove me wrong....lol Pictured is a small spicy chicken with the vegetables separated.

I have nothing but great things to say about T-Mad. I order a lot at work for team meetings and I use T-Mad as often as I can because everyone loves them. I love that they are so accommodating. If I order lots of bowls for people to choose from, They will put labels of what each bowl is on them (not a lot of places I order form will!!). When I order catering, they always deliver in insulated carts so that the food is still very hot, they set it up for me, bring individual label cards to go in front of each pan, and they provide bottles of sauces! I highly recommend them both for catering and just for regular orders. (My personal fave is the spicy orange chicken! Try it)

We recently placed a catering order with Teriyaki Madness, and Kathleen made the entire experience absolutely seamless. She went above and beyond to accommodate every small request we had and made sure we were completely taken care of from start to finish. It’s not every day you come across someone so attentive, helpful, and genuinely committed to great service. Kathleen truly made a difference, and we’re so grateful for her help support for our team sales meeting. The food was fantastic, and the service made it even better. Thanks again, Kathleen! You’re awesome!

Well first the customer service is terrible, I waited in the car for curbside pickup ON APRIL 9th or APRIL 10th, (you can also review the phone calls that I made for that day) for 40 minutes because I kept calling and the cashier kept saying she will be there in a sec (I was otp with my partner and didn’t realize how long I was in the car), I ended up going inside and she laughed saying “oh sorry” after I stood there behind 6 men ordering their food so I was there even longer. Second time I went (A COUPLE DAYS AGO), I called for a pickup and the cashier was beyond rude and dry just like their food. For this so called luxury place that sells bowls and two drinks for a price of $40+ I would expect top tier customer service. As far as these large orange chicken bowls, you are getting only ric