TCBY

Waxhaw, NC · Frozen yogurt shop

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in Waxhaw
#29
of 67 restaurants
City Percentile
23%
rating percentile
Address
TCBY, 8133 Kensington Dr, Waxhaw, NC 28173
Phone
(704) 843-5349
Website
www.facebook.com/tcby.charlotte.waxhaw
Status
Closed · Opens 12 PM

TCBY is a restaurant located in Waxhaw, NC. It is one of 67 restaurants listed in Waxhaw. Its 3.8-star rating is slightly below the Waxhaw city average of 4.3 stars. There are 8 photos associated with this location.

Hours

Saturday12 PM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Kate Hollyday Waesche · Aug 2025

I’ve taken my grandson here a few times. Every time I wonder why I go back. He gets his yogurt by himself, adds his toppings himself, he puts it on the scale and the counter person presses what ever button he needs to and then a tip shows up. (What did he do to get a tip) my grandson did all the work. The bill comes between 10 and 14$. Very expensive for yogurt and toppings. Not thrilled about this. Pay your employees better and don’t expect a type when they didn’t provide a service at all.

★★★★★ 5.0 Kristi Rhinehart · May 2022

Yummy yummy!! I love that you can divide your dish into three flavors with a cool divider!! That's awesome. TCBY takes me right back to my childhood. Love this place. I like the dairy free sorbets and this TCBY had at least 3 of those options. All the topping are so fun to mix and match too. I LOVE Nerds and added those to my strawberry kiwi sorbet. If you like this review please click "like"... it helps my feelings.

★★☆☆☆ 2.0 Anthony Soto · Aug 2024

Eternally lost my business. The only reason this is one star is because of pricing. My half cup of ice cream was $9 and then on top of that TCBY expects we pay their employees because they don’t have the decency to pay them well themselves. I know I can just reject the tip but damn the kid says “the screen will ask you a question” and then stares at you. It’s hard not to sometimes. Over priced and the selection was extremely limited anyways. I was excited to go here instead of the grocery store to support smaller business. They have literally loss my business for life. Sorry for the negativity, it’s just wack honestly.

★☆☆☆☆ 1.0 Joseph Bennett · Sep 2019

Price Shock First time here I got 2 large cups and it was around third a quart per cup and wound up with a 29.39 bill. Yes it is good but I could have bought 12 1.5 quart containers of pet ice cream for what they charged.

★☆☆☆☆ 1.0 Harper Vikings · Mar 2025

Unfortunately, since the mom and daughter left, everything has gone downhill, and I just wish you'd hire employees that care for your brand and the customer! I never said thank you enough if still with the company please bring them back. I can no longer support poor work ethic and customer service.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Frozen yogurt shopDessert shopIce cream shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.