Taco Casa

⛔️⛔️⛔️⛔️ I visited Taco Casa on February 9th and placed a $20 order. After paying, I was informed that they didn’t even have the food available to fulfill my order. I cancelled immediately and requested a refund, which the restaurant agreed to. The charges were reversed while I was still there. However, after I left the establishment, my bank notified me that the restaurant recharged my card without my authorization. Recharging a customer after agreeing to cancel and refund the order is completely unacceptable and raises serious concerns about their business practices. Not only was the experience frustrating because they couldn’t fulfill a simple order, but the unauthorized charge afterward crossed the line. I now have to deal with my bank to dispute something that should have never happen

have been a loyal Taco Casa fan for YEARS. At least 20. Through thick and thin. Through broken tortillas and tacos falling apart mid-bite. I stayed. Yes, the new soft tortillas no longer self-destruct while you’re eating. And I appreciate the structural integrity. Truly. But at what cost?? The flavor is… different. Not bad, just not right. It’s like Taco Casa fixed the problem we learned to live with, but in doing so took away part of its soul. I would honestly rather risk a tortilla blowout than lose that classic taste I crave. Please consider this a formal request to bring back the old tortillas, cracks and all. Some of us are willing to suffer for flavor. 🌮

I have been a loyal customer of this establishment since my grade school days, a period spanning over 40 years. Thank you for the response. Thank you for the thin shell return.

I am a northsider, born and raised in the Almighty Highland Park neighborhood. I have literally been going to Taco Casa for what seam's like a lifetime! Due in part because it has been. My mother took my sister and I there as children, and in return I continued the trend with my children. We have been frequent flyers to the oh so good Taco Casa for over 40 years until today. The oh so good and fire Taco Casa is nothing short of a long lost memory!! Listen nobody is more disappointed than me to say this , trust me I'm devastated to say the least. The last couple times the food has been questionable in taste, tonight sealed the deal for my son and I. Both got 3 tasteless beef enchiladas and chips with ice cold queso!! I mean I got home and they didn't even try to heat the queso. The forever

Honestly what the hell!?!? Me and my family stopped her and the outside seating is gone now, the good was just edible, their soft taco shells are jot made they are now clearly store bought like they wall to hyvee and grab a pack off the shelf, the taste was not bad but its off like they changed it completely most disappointing the Salsa!!!! It does not taste the same. Thought this place would stay the same forever guess not. Employees were all super nice as always. Owner needs to see this review and change it all back!