Taco Bell

Shout out to Lisa and her night crew. Every time I pull up Lisa is always showing positive energy. First bite into my food is always fresh. Always goes above and beyond. Trust, I be pulling to my favorite Taco Bell and thats the one in White City because of Lisa and her crew.

The DMV of Taco Bell’s. Super rude and incredibly slow. It doesn’t matter if your the 1st or 15th car in line, expect to be waiting for at least 30 min. Which wouldn’t be such a problem if they actually got the orders right. If your order is correct, you better go buy a lottery ticket because it’s your lucky day. I know it’s super difficult to read a sticker or a screen and put the corresponding items in the bag, that’s why they get paid the big bucks 😉

Placed our order in the drive through, and as it was handed to me, the bag broke, the food hit the ground and the person inside just looked at me and closed the window! The two window workers turned their backs to me! I got out of my truck to pick up the $21 worth of food and knocked on the window and finally what I assumed was the manager came and asked what the problem was. I told her what had happened and then I handed her the food, which she checked and put into another bag and handed it back. She didn’t offer to make it again! They all acted like it was my fault that the bag broke and not one person said they were sorry! The customer service at this Taco Bell has definitely gotten worse in the last few years! I’ll think twice before returning any time soon!

I am a Door Dasher and part of my job is making sure customers get their food in a timely manner. When restaurants cannot deliver the food in a timely fashion, it's my job at risk for taking too long. I have been assigned to this Taco Bell multiple times before and each time it's taken 20+ minutes to get my customer's food. I am never given an ETA, just excuses. So I have nothing to tell my waiting customers about how long they need to wait. No other Taco Bell I've been to does this. If they are busy they give me an ETA. If they are understaffed, they tell me how many orders are ahead of my customer's. Never have I felt my time feel so devalued as when waiting at this particular location. If you are a customer and want quick service, it'd be quicker to go to a different location then to be

Extremely dirty restaurant. Every single table was dirty, 8 people behind the counter not one of them can clean the dining room? Super slow getting our food and it wasn’t even busy. The napkin holder was sticky. I wouldn’t recommend.