Taco Bell

For too long now, I’ve been giving fast food locations, this Taco Bell in particular, leniency. I always use the excuse, “I’m sure they’re just short staffed” as I’ve sat the drive thru multiple times for 30+ minutes waiting to even order and get my food. Today was my final straw. Waiting in line for a long period of time, I can try to justify. But delivering food that looks like this, that’s just PURE laziness and sloppiness. It has nothing to do with being short staffed. Also, I specifically asked if they still had the milk collaboration birthday cake churros, to which I was told yes. Only after I paid, was I told they don’t have all the ingredients for it, and they would have to use cinnamon instead of the birthday cake flavor. Thankfully, it was for my kids and they didn’t care either

I have never received my order without something missing! Missed 3 out of 9 items and all my sauce on my order today. Definitely check your bag before pulling out of the drive through

i came through at midnight and ordered nachos with meat and cheese only. how do u mess up meat and cheese? they added a ton of sour cream and spread it across my nachos and ruined them and i didn’t even eat them because i cant stand sour cream. im honestly convinced they did this because i came through late and they wanted to do something petty.

UPDATE***3 YRS later, after the 2yr update. Since you can order online you atleast get all your food, I've tested this theory a few times now. The way the food is made is hit and miss. Sometimes it must be made by someone with knowledge of what goes on your Tacos, Gorditas, Burrito supreme, etc... and sometimes it's must be made by a blind guy that just started working there 10 minutes earlier. For example...a burrito supreme is always LOADED with more refried beans than anything else, your one squirt of sour cream and spoon full of burrito meat is always at one end or the other. With a sprinkle of cheese...I never find any tomatoes, onions or red sauce. My Nacho cheese Taco had a tiny line of meat and a few shreds of cheese and lettuce. So ridiculous I took a picture just to show I didn't

Half the time my order is incorrect but when I complain on the app, Taco Bell always makes it right and then some... Overall the people there are okay, it's primarily attention to detail that is the issue as well as inconsistency with the food. Sometimes my potato tacos are great, sometimes I question whether they even remembered to add sauce. Similar story with all other food with special requests.