Taco Bell

In this day and age where customers are forced to do what was once an employee's job, like inputting orders, making drinks, customer service etc; why not focus at least on making sure the order comes out quickly, and correctly. You do YOUR job... Those stupid sign in sheets for delivery companies just shows that the store employees can't manage what little work they already do. With all the verification the delivery apps have a driver do your pointless "sign in sheet" is asinine and pointless. You worry about your job, I'll worry about mine. (Funny how your little sign in sheets doesn't have a place for when we were handed the order. 10 minute wait is too long and y'all don't want that on a report somewhere, huh?)

This particular Taco Bell's employees are horrible. Taco Bell's new way to order from the computer kiosk/do it yourself has created a bad type of employee who doesn't like to interact with the public. What is happening to our service world???? When asked a question they reply rudely. They avoid eye contact. When you pick up your food at the counter there are no kind words offered like, "have a nice day" OR "enjoy your lunch". Nada! I was shocked at the lack of interaction the employees seem to strive for. Taco Bell needs to go back to the counter ordering because their employees DO NOT care about the patrons at all. SAD SAD SAD! Wake up Taco Bell!

The employees behind the service bar were less than pleasant and less than helpful. Not the first time either, sadly. The new form of ordering from the computer kiosk has generated a version of poor customer service. It’s really sad and this particular Taco Bell was really bad when it came to polite human interaction. Very disappointing!

This location has large self-ordering touchscreens. The employees keep an eye out for anyone having trouble using them and are quick to jump in and assist. I am not really a fan. I see how it frees up the staff to do other things but it just feels weird. There is very little sitting area so standing around is the only option. Perhaps a sort of bar configuration to rest a minute would be pleasant.

The worst service I’ve ever received at a fast food restaurant. The Ai got my order wrong and when I pulled up to the window and the lady read the order back to us I let her know that one of the item was incorrect. She got the biggest attitude and said well it’s already been made as if she wasn’t going to remake it, Considering I am paying for the food with my money I should get the correct item. As she told the cook to remake it he proceed to yell and say that he already made it. And then the lady proceeds to say yes well it ain’t my fault like it’s my fault? I had a feeling my food was going to be bad when I got home and of course it was. My taco had a small amount of meat and lettuce on the right side and that was it, and my nacho fries were stuck together, soggy and inedible. Not only