Taco Bell

The chicken dip Burrito 2pk is burnt. I waited inside the lobby for 30 minutes for my food along with other people waiting. I should have just went to the drive thru , much faster. It was a full staff inside, I saw the manager didn’t care just walked around and went to the back to hide or sit down. Associates are doing a lot of talking and playing around instead of preparing the food , they did a lot talking about people at the drive through.

I came to this taco bell on University around 8pm and waited in drive thru for about 5 minutes which isnt super crazy but still. Food was ready once I got to the window. I used the app to make a mobile order and redeem a free hot tier reward which was the cheesy bean and rice burrito and also a double stacked taco with sour cream. The order was clean so there wasn't food all over the bag or rapper and also the food was nice and hot and order correct. The lady in front of me was told not to drive up to window which I assume is to save face with how fast they are getting people through so I really didn't like that because there was a long line I have otherwise no complaints for this order today though.

Order 2 bean burritos with beef added, no onions for $7.58. I also order 3 crunchy tacos, a chicken soft taco for a total of $21.25. To get home to eat and my burritos order is totally wrong. After traveling to this location just to be totally disappointed. My burritos they made had no beans, no cheese and onions that I specifically gave them how I wanted the burritos. Tried calling, no answer so now I have to ride all the back at 10:52pm.

ordered twice in the past week, got two beefy five layer burritos each time, and each time there was only small amounts of beef in each end of the burrito, with none in the center. almost like it’s trying to trick me into thinking everything was normal lol, but the middle of the burritos were just beans. and completely ruined my appetite each time i reached the middle, four different burritos, only got one pic

This taco bell is great. Always fast and orders correct. Russ is a great employee and they are lucky to have someone who is so nice and helpful