Taco Bell

We have dined in at this location three separate times recently, and each visit has resulted in a wait of over 20 minutes for our food. Tonight, we arrived at 6:16 PM and did not receive our order until 6:43 PM. When we asked to speak with a manager about this recurring issue, she was completely dismissive and did not offer so much as an apology. She simply stated she would “talk to them,” which did not address the ongoing problem or our concerns. During the 30 minutes we were waiting, we also observed several customers returning due to incorrect drive-thru orders. The consistent delays, lack of accountability, and unfriendly, dismissive service are unacceptable. We hope management takes these concerns seriously and works to improve both efficiency and customer service.

The food quality at this location is awful. Ordered 4 tacos, all of them were already broken when opened, two had rotten lettuce, and the one in the pic was all lettuce and sour cream.

Because I have lactose intolerance, I often have to work hard to keep cheese out of my food. Today, after ordering in the app, and pulling up to the drive-thru, the person helping me listened diligently to my concerns and the people in charge of assembling my food did so with excellence, meeting my order to perfection. 🤌 Not only that, but the the food was the best I've had at Taco Bell in recent memory. It's usually pretty good, and I don't know what they did different, but my mouth and tummy are very happy 😁

Mobile order that got wrong. And virtual no meat on our tacos. So paid 2 bucks for shells and lettuce. But they want $25 an hour...

I ordered online for pick up at the drive thru. No one in line when I got there. Drive thru speaker said one moment please. I waited four minutes and asked if any one was there. He said one moment again. Waited another two minutes and asked how many more moments does he need. No response so I drove up to the window. He said now I have to drive around again. Of course the app won’t let me cancel, so I had to go around. Now there are five cars ahead of me. A quick pre-paid order took over 20 minutes. When I came back around he was extremely rude. 11/7/25 betting 4:05 and 4:30 pm. I’ve deleted the app and will never return.