Taco Bell

First off had to wait forever for someone to wait on us. Business wasn't busy at all. Received our drink cups only to find out the ice machine didn't work, then all the sodas were flat. Finally received our order which was wrong. Waited again for someone to notice me. A female employee finally came up didn't say a word as l explained the order to her. Poor customer service and none of the employees seemed to care. Won't be eating at this location ever again.

One of the best locations in Roanoke Co. I disagree with the bad reviews. We prefer ordering on the app because it's easier to customize what we want and you don't have to tell them through the speaker. You earn free food just by doing that. Fast service even when the line is long. They 98% get it right (check your bag for the sauce before you drive off)...the food is always hot and fresh. Clean location. The guys at the window are always pleasant and very friendly.

Ordered my food and after 40 mins of waiting I still don't have it. I stand up from my seat and walk towards the counter to see 1-2 people out of the entire shift working while everyone else stands around and talks.finally get my food for the order to not have part of it. To which they didn't say anything and wondered why I wanted a refund on food I didn't get after waiting. Should be closed till they have a crew that has some work ethic or brains.

Ordered a chicken burrito, there's only three pieces of chicken and totally filled with only rice , and it's not worth it. I have been to Taco Bell in other locations but haven't faced such thing, this is my first worst experience with Taco Bell. My friends share the same feeling as well.

Late night stop after work. Taco bell always hits the spot. Store front was a bit messy, but rather conditions were terrible. Order was correct, food was hot and fresh, and the staff was kind