Taco Bell

I will start off with saying that tonight was the best customer service I have had at this location. The woman was very nice and even had fresh potatoes dropped about 25 mins before closing. My potatoes tho were only half full. Just make sure to check your food before leaving. Still was a much better weekend crew then I have seen in the past.

They really just need 1 luxe box, because they never seem to get it right. I always order the $7 one but seem to get the $5 more often than not. I figured a couple more screw ups and I'll get a free one.

We drove from Mansfield to Rogersville to get KFC. We got the 12 piece family meal and added 2 legs. We had to wait 3 minutes for the biscuits to get done (which was fine). We get home, and there's gravy everywhere. They had the paper bag with the gravy in it upside down. We called them to let them know. The manager said, "Oh well, I'll tell my crew." I thought how she talked and handled things was so rude.

I have tried and tried to give this place a chance. I made a complaint months ago and was reached out to by management that they’re working on things. Decided to see how things were only to be disappointed again and again. They constantly get my food wrong. This time half of my food was left off. Even after it was made they put beef instead of chicken. Atmosphere wise employees yelling. I get it can be loud in the kitchen but when I can’t hear the person I’m having a conversation with over employees in the kitchen yelling. Seems management knows there are issues but haven’t done anything to fix it.

I’ve had lots of problem with this place but this time was the worst experience and I will never go back! Fries and chicken were undercooked and under seasoned just tasted really weird I could not eat! The mashed potatoes weren’t even mixed just powder! The tacos shells my gf had were hard like they’ve been sitting out for days! Why would anyone want to spend money on food that’s not even edible!!