Taco Bell

The service at Pontotoc, MS location is pathetic. The workers are not friendly nor do they care about the customers.. I sat in the drive-thru for about 25 minutes and it moved up one car in that amount of time. The line was almost backed up to the street entrance so I decided to park and go inside instead. That was an even bigger mistake on my part. It was probably a dozen workers . Their only concern was running their mouths, laughing and talking. All of them were hands on but at a ridiculously slow pace. It took one young man about 11 minutes to wrap 3 tacos. Then we received no taco sauce or napkins in our bag. This is not the first time this has occurred but I live out of town and specifically drove to Pontotoc for Taco Bell hoping things had changed. Well it hasn’t. I do not recomme

This is the best Taco Bell in Mississippi. They always do a great job of welcoming you in, the food is always great, and usually they get the orders right. I walked into Taco Bell after placing a order ahead on the app on 11/18/2025. Manager was sitting in the corner and eating her dinner, I decided to greet and compliment this location because I have never had an issue before that day. I got home and I was missing two tacos. I knew that I spoke to soon. I live about 15 minutes from this Taco Bell, so unfortunately I did not go back due to the drive. It was only two cheesy roll-ups, hopefully they will do better next time because I have never had any issues with them before that. I still plan to go back. If you go inside they also have an "A" from the public health department.

Orders were wrong. I ordered a crunchwrap supreme and it didn’t even have all the ingredients that it COMES WITH. Just meat, tomatoes, and a SOFT hard shell in the middle with a huge portion of it just being a tortilla. My nacho fries were reg fries with no seasoning. Do not come here with high expectations. I won’t be back.

their customer service is very rude. me and my friend both got fry’s and they were soggy. had absolutely no flavor. and our other friend asked for a freeze and they charged her for a freeze but gave her a regular drink. the tables were dirty.

Ordered a steak quesadilla for $6.50. Had 4 small pieces of "steak" on the entire thing. The girl in drive through was struggling to keep her twitches and teeth grinding in check. Do better Taco Bell.