Taco Bell

We ordered cheese, and chicken, quesadillas and they were rancid. The overall service was terrible, the drive through took a long time. The cheese on the quesadillas and tacos were not fully melted, and the chicken was a weird brown color and smelled awful. The manager on duty said he couldn’t do anything about the food once any of it had been eaten.

Literally the worst Taco Bell I have been in. Came to get one order of nacho fries. Took 20 minutes for them to come out and the entire time I saw workers coughing and not covering their mouths, telling stories with swear words and standing around. Very disappointed in this Taco Bell because I used to love coming here. Service was horrible, food was cold and my friends steak poblano rolled quesadilla was full of peppers and had very little steak. Very disappointed no wonder this place is going down. Wish I could give negative stars.

My husband and I get Taco Bell around 2-3 times a month from this location. About 4 months ago we noticed a big decline in quality and typically every visit the order is missing an item or two. Yesterday we ordered to pick up in store and the app said it would be ready at 6:36pm, we got there at 6:46pm and it was not ready. We waiting for about another ten minutes to get the food. Annoying but whatever. When we checked our items, everything was there, yay! But then we opened them up… the Crunchwrap looked atrocious and my nacho fries barely had any of the nacho flavor on them…. So they were just bland regular fries. Not to mention our bag and the food containers were covered in grease and seasoning of some kind… maybe the seasoning that was supposed to be on my fries…? Overall we kind of

No toilet paper in the bathroom, took awhile to get my food when I did it was cold even to the touch my cheese on my cheesy roll up was not melted at all. My little sister waited about 10 minutes waiting to get her cup for a drink that she already paid for all the employees looked at her but never offered to help. Bad service all around

Edit: I dont have the heart to 1 star because Kaylee and Neal really are the best. Im hoping this experince was a one off and not the new norm. The New people on the night shift need to lose the attitude, guy and a girl, definitely new hires, incredibly rude plus who serves something like this? Is it too much to ask for a lid?