Taco Bell

I went here the other day and got a chalupa box but wanted to sub the chicken for extra steak and nacho cheese only. I didn’t clarify so they gave me both (lots of meat tho). I called them to tell them about the mistake and the lady was polite and offered to fix it right away. But I was headed to a Super Bowl party out of town so she offered to write my name down and get it at a later time. So I went to today to get my correct chalupa. When I went to the counter a lady helped me right away and went to go get “my card for the free food”. While she was gone 2 other people offered to help.(this doesn’t happen at other fast food in town) I got my chalupa and it was correct and had the extra meat like I originally wanted. Customer service was A+ especially for oroville!

I usually enjoy Taco Bell, but this visit was disappointing. I ordered a bowl and a drink, and both were literally half full. The bowl looked like someone had already eaten from it, and the drink barely reached the halfway mark. For the price, I expected a full portion, not something that looked unfinished. I get that mistakes happen, but this really felt like I didn’t get what I paid for. Hoping this gets addressed so future orders are handled with more care

Yummy food...(it's kinda pricey tho). Overall, nice lil drive thru place. Their cinnamon ball dessert things are awesome. Good place for munchie emergencies!!!

BEWARE THE NACHO FRIES! BEWARE THE SPICEY NACHO FRIES!!! THEY'RE NOT EVEN SPICEY. THEY'RE JUST AN IBS INCIDENT 911 CALL FORENSIC CASE FILE EPISODE WAITING TO HAPPEN. WHY DO THEY EVEN HAVE THAT OPTION ON THE MENU!? WHO HURT THEM?!?!? I WAS ON MY WAY TO A DATE! I WORE WHITE!! DO YOU UNDERSTAND?!?? I WORE WHITE!!!! The lady at the window was kind and did not judge me at all for the mistakes I was clearly making. ... Beware the nacho fries... ... ... ... Beware.

I used the drive-thru to pick up my food. I would suggest losing the automated order "person". On one visit, they were unable to understand my order and then handed me over to a real person to take my order. The few times I have gone inside, equipment and furnishings (tables, seats/benches, fountain drink area, and restrooms) were clean and organized. Minimal waste left on tables. Staff were often cleaning tables/benches and removing trash from trash bins when I ordered inside.