Taco Bell

Went through the drive-thru at this Taco Bell and it was a typical version of the chain's restaurants. It was not busy so it was easy getting into and out of the location. The drive-thru was quick and our food was given to use quickly after ordering. The staff we encountered were friendly and the food was enjoyed by those who ate it. Not a bad stop for some fast food.

I travel for work i drive from my hometown all over ky to count inventory i eat alot of Taco Bell's chicken menu. I ordered 2 lux boxes and got 2 Baja blast. Let's start with the soda pop machine in the lobby needs cleaned it taste like mold. MANAGER ARGUES IT DOESN'T, Checks to make sure stuff isn't out in all of them. Refuses to hear the soda taste bad. My whole work crew said it tasted funny. First thing I chug is my soda, they are my favorite. My soda went to the trash. Ate most the food. Manager was short and rude to us very dismissive. The place was on thier own time not in a hurry to wait on customers. We got soda from the drive thru it was a bit better.. but not really wash inside your machines.

Worst service ever literally stood upfront for more than 15 while they helped drive through only didn't even acknowledge us. Ordered through app kept saying they never got it even though app says they did. kept asking over and over even other customers starting getting upset for me lol then not only did they get the taco wrong when I walked up to tell them they ya ked it out of my hand then proceeded to just toss the right taco on the counter I CANT HELP THEY CANT READ A SCREEN. Clearly SAYS WHAT WE ORDERED.

I regularly stop at this Taco Bell on my way home from Lexington for a quick bite, but this visit was especially disappointing. The drive-thru had only about three cars, so I decided to go inside. Unfortunately, once again, there was no one at the front counter to take orders. I waited patiently for about 10 minutes, but no staff ever came to assist me. Ultimately, I had to leave and find another place to eat. To make matters worse, I overheard a staff member in the back cursing at another employee—loud enough for customers to hear. There were children nearby, and the language was extremely inappropriate. This location has potential, but it seriously needs improvement in customer service and professionalism.

i was on a long road trip and wasn’t too sure about pullin into the bell....but i’m sure glad i did. the gal at the register wearin a bow was one of the kindest cashiers i’ve ever met at a fast food place...even the cook was mighty friendly...and by the time i finished chattin, my food was already out...now that’s what i call fast service sure do wish i lived round here so i could come back again...