Taco Bell

The last two time I’ve visited this location I was ripped off. The first I came and order a cravings box on the app, the money was taken out of my account, I came through the drive thru and they said they were shut down by the health department. Waited over 10 days to get my $10+ back. Today, months later, I used my rewards for cheese and bean burrito, I got the ding the from my phone and went to the store.. they said they had no order under my name and I showed them my phone showing the transaction. I did not get my item and when I returned to my app the rewards were removed. I don’t know but twice in a row and months in between only getting scammed at the is store. Never coming here

I had to come back and change my rating. I actually had a bad experience at this restaurant today, 11/24. I come here quite frequently. I placed my order through the drive thru today. I asked the young lady that was handing me my order.If I could get some extra napkins. She said, there was some in the bag.I said there was only two and asked if I could get some more and she said something and walked off from drive thru window. Then she came back to the window, I asked her what she said... She repeated . " I said ask nicely next time".. So of course I was surprised because I didn't think that I asked rudely the first time. I said to her, I did sweetheart, the first time that I asked for some extra napkins. Next thing zi know she threw her hands up in the air and started saying something

The drive thru employee is very rude. She doesn't know what customer service is and too busy talking to other employees that she gets rude to customer bothering her. Food looked like a mess. You should not go to ludlow taco bell. With the cost of food going up we should get good customer service atleast be greeted when we go there.

They seem to not follow instructions properly. They get negative stars... the guy repeated my order back to me and still got in wrong.. its really shows how they treat there job.. they don't pay attention They can never make your order how you want it. They just can't get it right I spent 11 dollars on a meal I didn't even ask ...They never answer there phone. They suck ... like literally can't even get my order right. The worst part is they confirm my order back to me...

I ordered my meal at kiosk, waited 25 minutes asked about my order and was told it didn’t go through yet it came out of my bank account. I was told I could order and pay again or use app to ask about refund—where I don’t have an account. It doesn’t seem right.