Taco Bell

I stopped in recently and overall my order was fine, but I had a frustrating experience with the drink station. The soda fountain labels were either missing or unclear, so I had to press multiple buttons just to figure out which drink was which. It would really help if the machine were properly labeled to make the process smoother for customers. Also, the cinnamon twists were a bit disappointing since they didn’t have much cinnamon sugar on them. Hopefully these small issues can be addressed, as they would definitely improve the overall experience.

The food was fine but the condition of the restaurant made me think twice. Decided to go inside and was saddened by the state of the lobby. The drink machine was filthy and unreadable. The seats are ripped, tables are filthy floors at disgusting. This is on a Sunday afternoon with almost nobody there. I was handed a cup to fill up my drink and the soda machine was so bad I couldn't determine what was what. I asked the people and they said just keep hitting it until you find the right color. I didn't say what am I supposed to do to tell between the zero version and the sugar version at that point the guy walked away. Who directed somebody else to come out who told me the same thing and then finally said they would just get the drink behind the counter.

I ordered a $7 Supreme luxe box and a chicken quesadilla with no jalapeño sauce. The box was fine. But the quesadilla? One slice had no cheese or chicken in it! Just tortilla! They have a propensity to be miserly or skimping on the amount of cheese in their quesadillas but this is ridiculous!

Food was not great. They gave me crumbs and cheese instead of chips and cheese. My taco was cracked in 3 places so it completely fell apart. They were out of the new Mountain Dew and had horrible labeling on their machine. Additionally, the men’s bathroom was of of soap and I saw some workers using their phone while still using their gloves-to then start preparing food again. Not the best environment at all so we will be going to a different one in the future.

I'm a delivery driver. I was picking up 2 burritos and 2 tacos. There were 5 employees, no customers in the restaurant, and a steady line at the drive thru. I waited 40 MINUTES for the order to be made. Twice one of the drive thru workers asked what order and said they were working on it. There were 2 other delivery drivers waiting as well. The 3rd one to come in foot his food first after waiting for about 10 minutes. The 2nd one to come in got his food 2nd after waiting for about 20 minutes. I was the first one to arrive and got my order last. That was the worst service I've ever experienced at a Taco Bell anywhere. The shift lead should be fired for pure incompetence because he doesn't know how to prepare orders in an organized way. I have experience in restaurant work and that was ludic