Taco Bell

⸻ 5 Stars I had an amazing experience at the brand-new Taco Bell in Lake Alfred! The restaurant is spotless, the service is fast, and the food came out fresh and hot. What really made my visit stand out was Mrs. Kim—she was incredibly kind, professional, and made us feel genuinely welcome. You can tell she cares about the customers and runs a tight ship. This location is a great addition to the area, and I’ll definitely be coming back. Thank you, Mrs. Kim and the team, for setting the bar high!

I accidentally placed the a order at another location. When I got to the window I was told to cancel that order and reorder it for this location to be picked up through the drive-thru which I did but when the reorder went through it ordered a couple of items twice. I explained that to the people at the window, as well as the manager and showed them the other order, and told them that there was 20 extra dollars worth the food on my order that I did not want. I initially asked to be refunded and only receive the $27 worth the food. Thadius told me they could not help me with that I would have to cancel it on my order through the app but yet they proceeded to check my order out so that I could not cancel it. Then I asked if I could get the extra $20 in a gift card and they told me they couldn

Came in 3 workers joking and laughing at drive thru window... with no drive thru customers... i waited at counter 5 minutes while they just looked at me and grinned... then all 3 went to back... i waited 3 more minutes noone returned... so i started taking pictures... with intention of leaving terrible review. Nice looking store... just not functional. Seems that if you do not use the Kiosk you get no service... they didnt even bother to advise me that was what i needed to do if i wanted to order... This place sucks... i drove to Taco Bell on Hwy 27 Haines City... spoke to the manager as i was ordering my food... she says they are a different company been open about 2 months and i was the third person she has spoken with directly that complained. I guess they will be wondering why thi

The workers are young and unprofessional. If you have any allergies stay far away. They think it's funny to serve someone something that could kill them. They definitely need a professionalism and food safety training. They are young so I was willing to give them a pass but if I had not checked the food I would be on my way to the hospital.

This Taco Bell has the worst customer service. I just went to the Auburndale location, and the difference was night and day — they were friendly, helpful, and made my iced coffee just how I wanted it. Here in Lake Alfred, especially with the same employee Ashley these last two visits, it’s always bad service. She’s rude, sarcastic, doesn’t greet you or say thank you, and acts like she’s giving you food for free. When I asked about the vanilla iced coffee, she said it “doesn’t exist,” and refused to make the Cinnabon one sweeter. She looked miserable, half asleep, and her uniform was dirty. If she doesn’t like her job, maybe it’s time to find something else because her attitude ruins everything.