Taco Bell

I’m not necessarily giving the store five stars, (or the taste of the water/sodas) I’m giving the guy who is almost always at the window 5 stars….don't know his name I can just say he's the one who has pretty eyes and so nice. Always treats you with respect and manners and kindness. This lil Taco Bell plopped in good old Italy TX struck gold with him.

I walked in and wasn’t greeted or helped at all. Had another older lady and her husband show up to order food. They stood at the counter for 5 minutes with nobody helping them. Another guy walks in and gets the same treatment and just chooses to leave. Afterwards another guy comes in and looks at the menu, looks down back to see if there are people working and then I recommended he use the kiosk because the staff hadn’t helped anybody. The old lady ends up trying to use the kiosk and runs into issues. So after her being in the Taco Bell for over 10 minutes I ended up helping her with the kiosk and one other girl after her. During the time I helped these people out one employee was nowhere to be seen, one was on his phone texting, and the other was doing some light sweeping, but not a singl

I had to spend 5 minutes just ordering on a kiosk because they don't have anyone to take my order. Then the kiosk shows "fresco style" using pico de gallo but they handed me tacos with only plain tomatoes and lettuce. Then she argued with me about. Researching, I found out Taco Bell quit using pico de gallo in 2020 despite raising the prices by about 80% and removing the cashier here.

Blond woman with blue glasses was very rude just taking our order. (Christina was cashier on our reciept) You could here her smack her lips as we had questions & modifications. Food came out accurate and hot. She did apologize for the wait & told us thank you & have a good day.

That was supposed to be a beefy 5 layer burrito and i paid for extra beef and nacho cheese. It had very little beef if any at all. You would think with beefy in the name you would have some beef.