Taco Bell

I want to give it 5 stars, but I can't.....my husband used to work for Taco Bell so I will be nice, I understand that mistakes happen. However, this location seems to frequently mess up our orders in a way that ends up costing us money. Or should I say wasting our money. Im afraid to go back yet again, and say they messed up my order and I need them to fix it because I don't want them to accuse me of trying to get free food or something weird. But.....just tonight, I ordered a customized burrito in whoch I paid a very hefty uncharted to add steak to my burrito, and of course since it was a drive thru order it wasn't until we got home that I realized the burrito didnt have any steak. It was a bunch of veggies and beans, with hardly any rice, and didnt have a single piece of steak in it. On

Do better, for more than 3 dollars I’d expect some variance of quality.

We were in the drive-thru and it was a long line of about 7-9 cars and I had a complicated order for multiple people with lots of no this on the taco and extra that on the burrito etc etc and the staff on duty at the time moved very quickly and efficiently so even though the line was long it only took maybe 10-12 minutes to get my order. Not only was it quick considering the line but it was hot and fresh and even single "special" item was correct. I was very impressed and appreciative. I've also had previous experiences at this store when something isn't made how I ordered (picky kids) they have been very nice and fixed it quickly. Very nice experiences here

I live in Heber Springs, the one time I’ve been back to this location in 2 years, only because my kids requested it tonight. Ticket shows right what I ordered but the bag of food was completely wrong, go back through to have them correct it, and they made a completely different order 🤦‍♀️ Just baffles me how little effort they put into making it right. I even went around and parked so they could continue to take care of others in the drive through. They forgot about me. Is what it is. Won’t be back. Too expensive for it to always be wrong.

Well hot damn I was expecting to go here to be highly disappointed but I was actually pleasantly surprised the food was hot fresh and it tasted pretty damn good especially considering horrible past experiences at different locations! I went to the Bryant location once and I'm not kidding they actually gave me burnt crispy chicken, parts of it were black it was unbelievable but this place really made my day!!!