Taco Bell

We go out of our way to go to the Taco Bell on 71 because the Greenwood location is absolutely, undeniably terrible—and it’s been that way for years. It’s shocking how one chain can have two locations in the same area with such wildly different standards. The 71 location at least gets orders right, the food is hot and somewhat fresh, and the staff seems like they know what they’re doing. Greenwood, on the other hand, is a complete disaster. Just now, we placed an order, and within 10 minutes it was obvious nothing had been done properly. Items we specifically ordered were missing from the bag, and the food that was there was cold, bland, and clearly not freshly prepared. The soft tacos were particularly awful—dry, flavorless, and frankly unappetizing. This isn’t just a one-time problem; i

This is supposed to be crispy chicken? NASTY. Would you eat this Taco Bell employees? I promise you wouldn’t. This is truly the worst Taco Bell I’ve ever been to. Will be reporting this store to corporate. This will cause food poisoning. It’s black and look like stuff is growing on it.

Do not eat here, unless you like eating broken tacos off of a dirty table that you will need to wipe down yourself. The restaurant is filthy, with trash and food on the floors and counters. I’ll happily drive out of my way to eat at another spot in the future. Embarrassing for this restaurant and for our town.

don’t even know where to start with this Taco Bell, because it is honestly one of the worst fast-food experiences I’ve ever had—and we’ve been dealing with it for years. The service is an absolute nightmare. The staff is rude, lazy, and clearly has no idea how to do even the most basic parts of their job. Orders are ignored, questions are met with attitude, and it’s painfully obvious that management doesn’t care at all. Nothing gets fixed, nothing gets improved, and customers are left to deal with whatever chaos happens to come out of the kitchen that day. And the food… oh my god, the food is just as bad. Cold, soggy, and flavorless, like they threw it together as an afterthought. Soft tacos taste awful, ingredients are missing, and nothing is fresh. It’s clear that no one here is paying

I ordered on the app. Checked in at the speaker. Waited for 15 minutes. Arrived at the window and was informed they didn't have my items. They wouldn't let me switch items. I didn't receive any food nor did I get a refund. Someone was screaming from the back that since I ordered on the app there was nothing they could do. She never actually walked to the window to help in any way, just screamed from the back. I left without my food or my money. It felt a lot like theft. I felt bad for the guy at the window. His manager was of no help whatsoever. Also, don't use the taco bell app. It's considered third party according to the screaming woman. Taco Bell isn't responsible for items ordered on the app, per the screaming woman.