Taco Bell

I generally don’t like leaving bad reviews but this one is necessary. Gladwin was excited about getting a Taco Bell and it has been a disappointment. I’ve attempted to give you guys chance after chance hoping things would maybe change but it’s been a long time of consistently getting poor service and really poor food quality. Every single time I come in my food is barely cooked and cold. I’ve had rude encounters at the drive thru. I’ve waited 20 minutes for food inside. I’ve gotten cold food almost every time. All together… just a really disappointing experience for something so simple. Not to mention the employees and their attitudes. There’s one guy that works there that has always been nice. He’s the only one I don’t get bad vibes from.

They don't even get your order right half the time and always skimp on ingredients. If I'm paying $1.40 for extra chicken then put extra chicken on it. If someone is paying almost $8 for a quesadilla, load it up! Why are you gonna give someone a tortilla with like 3 pieces of meat and make them pay so much for it??? Ya'll get paid more for doing the bare minimum or what?? Also they're all incredibly rude now. You get paid by the HOUR. Is it really inconveniencing you THAT badly? I get you hate your life but quit taking it out on the customer. How would YOU feel if you made an order which is what you DO at a fast food place and then the staff are huffy with you just because you're there?? Eye rolls, huffing, and attitude. What happened to that fella who used to work there he had long hair f

They burnt my burrito, reacted rudely when we corrected them for 3 DLT tacos when the receipt only said one when asked for 3, and I paid for nacho chips I didn’t get, they put chicken in my nacho fries, and packed my bag full of unnecessary mild sauce, at least 30 or more packets just piled on my food. Thanks Taco Bell, for the “great service”

Stopped in made my order added on at the window when there was nobody else in line. Was told after I made my order that I can't have add-ons. Got home with the dipping taco and this is how they served it. At least after they smashed it they could have given a spoon. Actually was not an add on order someone else in the truck decided to eat. Was another order. I fixed the problem I just do not spend my money there.

Recently stopped in here to pick up a quick lunch. Stood at the counter for about 3 minutes and was never acknowledged by any of the 3 employees working, it was not busy. Decided I needed to use the kiosk to place my order due to lack of employee attention. Ordered the chix nugs meal just to try the sauces. Order came up, my bag was placed on the counter. Had to flag down an employee to get my drink cup and sauces that weren't in the bag....I was then informed that they didn't have any of the new sauces....um what? Thanks for the sign warning me! I was offered the creamy jalapeno sauce as an alternative....ok fine. Got out to my vehicle and grabbed the nacho cheese (for the fries) and the jalapeno sauces. Opened the cheese and was very disappointed, because the cup was less than half full.