Taco Bell

This Taco Bell is one of three that I visit more that 2X per week, every single week. Desoto, Festus, and High Ridge. The crew working at the DeSoto store are the best, and the food is almost always the best. With TWO terrible exceptions. The DeSoto store can NEVER keep their grease changed out often enough to get rid of the rancid old taste on Mexican pizzas, and cinnamon twists. And speaking of cinnamon twists, WHY is this store so completely KAREN stingy with the cinnamon? Really, are you making a killing off of the cinnamon and grease your saving? Let’s make some improvements here.

Me and my family dined in all the food was cold. The hard tacos were broken. The meat dip was cold they were out of tea. They were out of sauce, avocado stackers we order was nothing but a tortilla with no chicken and no sauce on it. This place is horrible I stood in line waiting to get heard for 20 minutes before the guy acknowledging me and then waited another 10 minutes before he actually served me. Literally sat in there by the register for 30 minutes before they would take my order. This is unacceptable. Don’t come to the Soto Taco Bell is horrible

The employees were kind and the food was good. However, they were out of utensils and didn't say a word about it to us. Had to walk to another restaurant just to be able to eat my fiesta potatoes. They were also out of every single diet drink while I was there and sugary soda makes me sick. Disappointing experience, unfortunately.

When I went through the drive through at 2:45 A.M Eli who is a manager that greeted me over the speaker and told me when they had. When I pulled up to the window I was met with nothing but hostility and great service. Our food was hot, full of flavor, and even the early morning all the staff were kind and friendly! I highly recommend!

Overall, it was a great experience. The service was great, we interacted with two employees, one that took our order and one that delivered it to us. Both were happy and had great smiles.😊 My complaint was the floors were not clean, we were there after 9:30am and our thought was, the floors should have been swept last night or earlier before they opened. Nevertheless, they were not clean. However, our food was great and they got our order right. Furthermore, the service was awesome. We loved it there and enjoyed everything else. They just need to clean up a bit.