Taco Bell

Cross Roads, TX · Fast food restaurant

Rating
3.0/5
★★★☆☆ 3.0
Reviews
20
Rank in Cross Roads
#14
of 26 restaurants
City Percentile
24%
rating percentile

Taco Bell is a restaurant located in Cross Roads, TX. It is one of 26 restaurants listed in Cross Roads. Its 3.0-star rating is slightly below the Cross Roads city average of 3.8 stars. It ranks #14 of 26 restaurants in Cross Roads. There are 10 photos associated with this location.

About Taco Bell

Find your nearby Taco Bell at 14000 US Hwy 380 in Cross Roads. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile... More

Hours

Friday9 AM–4 AM

Customer Reviews

★☆☆☆☆ 1.0 erika williams · Jan 2026

I am extremely disappointed with my recent experience at this Taco Bell location. I was overcharged for my order and, on top of that, did not receive the items I paid for. This feels like false advertising and poor customer service. Customers should be able to trust that what they order is what they receive—and at the price advertised. I hope management addresses this issue promptly and ensures accurate pricing and proper fulfillment of orders. Otherwise, this kind of experience will continue to frustrate and alienate loyal customers.

★★☆☆☆ 2.0 Natalie Hernandez · Jan 2026

Another trash quality order. The only reason I go here is bc it's convenient while I'm at work. Two weeks ago, I tried the new chicken stacker. It would've been good had it had any chicken in it! It was a salad stacker. I try again a few days later, bc I'm at work and it's convenient. Same thing. I even filled out the online complaint form(I've only done this one other time in my 40 yrs when I found a wasp in my salad at a different fast food place) No response to date for that complaint. Today, I order lunch for my coworker and I... TRASH! ordered one each of the creamy avocado lime ranch crispy chicken tacos. We both got one hard, shriveled tender in our tacos!! The wait time is great, imo, atmosphere is fine, staff is polite and professional (most of them) but the actual food quality

★★☆☆☆ 2.0 Peter Vargas · Mar 2026

My favorite meal has always been the steak Chelsea combo with a soft taco instead of a hard taco. For some reason aside from customer satisfaction, this location like toasting the chelupa shells. I figure it's so they will be easier to put together and get out the door. If that's the case, this is a prime example of quantity being more important to the business than quality.

★☆☆☆☆ 1.0 Mrs. Bustamante · Oct 2025

DO NOT GO HERE!! The staff is extremely rude, and the so-called manager is the worst of them all. I spent $100 at Taco Bell—yes, $100—and I should’ve known better. After talking to several other customers, I found out I’m not the only one who’s had problems with this person. My order was completely wrong, and when I asked him to fix it, he said, “I already made it, I’m not fixing it.” Seriously? That’s how a manager talks to paying customers? The service is horrible, the food was wrong, and I didn’t even get what I paid for. I asked for my money back, and he refused. This location is a complete joke—unprofessional, rude, and disrespectful. Save yourself the trouble and go somewhere else!

★☆☆☆☆ 1.0 Faith Prophet · Mar 2026

The girl running the drive thru has a horrible attitude problem. I placed a mobile app order. Pulled up to get the order. She immediately says “we don’t make coffee.” So I said y’all might want to update the app so it’s no longer an option. She proceeds to argue back about it’s not my fault. I never said it was your fault. Then she continued with the attitude at the window. Then there was an item missing and she wanted to dig through my bag to see. This happened on 3/7/2026 around 11:30am.

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Fast food restaurantBurrito restaurantTakeout RestaurantMexican restaurantRestaurantTaco restaurantTex-Mex restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.