Taco Bell

I had went in drive thru ordered our food, service was decent and timely manner but the food was not the greatest. We usually love taco bell so I was very disappointed. This was just the Mexican pizza I ended up throwing it away. I don't want to eat something that looks like it had been in the trash already.🤦🏼‍♀️😆 Gross looking for sure! I made a Facebook post and a few friends have had bad experiences recently too. GET IT TOGETHER CHARLES TOWN, WV TACO BELL!!!

Nothing short of a bad experience. This is the slowest Taco Bell I have ever been too and its not close. The part that is frustrating is it was completely avoidable. Came through right after the lunchtime rush and it took over 20 minutes to get through a line with 4-5 cars ahead of me. Their speaker must not have been working, so they had workers taking orders outside. The traffic was spilling into the side road because they were doing this so close to the drive through entrance. The issue was after they took our order, they told us to wait before pulling up, which in my opinion makes absolutely no sense. Why wouldn't you get everyone through to not hold up the line? It creates a delay and isn't efficient. I also hate that as a company, when you order online, they don't start making your f

Imagine being so greedy as an owner that you won't give a customer (who paid for a soda) a cup of ice water. I get not giving it to random people off the street, but treating PAYING customers like that is absolutely disgusting. All so you can get 3 extra bucks because they didn't know you can't get water instead of soda so they now have to buy an extra bottle. What a scam. Staff is great and friendly but clearly constantly overwhelmed because everything takes forever and sometimes the drive threw line is long enough to lead out onto the street. They clearly aren't paid enough for people to want jobs here, or else the owner is too cheap to actually hire staff and the for hire signage is there so he can promise he's trying and claim no one wants to work anymore. How you treat your people (

Charles Town has an awesome Taco Bell, a beacon of fast food perfection in a land of chain store choices. Staff here has always been pleasant with me, my orders are always correct and nice and hot.

Didn’t expect to be leaving a five-star review for Taco Bell, but this location deserves it. The food was fresh and well made, and the service was surprisingly fast. Everything came out exactly as ordered, and the staff was friendly and efficient. Great experience all around.