Taco Bell

This Taco Bell serves nothing but empty garbage Food. Tacos are always empty broken shells. They cheat on the boxes and my box was missing the 5-Layer Burrito. Erial the Mgr on duty lied and said it was in the box, when there was no burrito. The 5 piece chicken is just tiny dried up pieces that are like rubber. Taco Bell is overpriced and all their locations in Billings and they do nothing but cheat on everything, not to mention that it takes over a half hour to get your order.

🕒 Time & Line 7:23 PM: Entered drive-thru for an online order (about 3 cars ahead) First window: Polite, professional greeting; I gave my name and was directed forward 7:27 PM: Reached pickup window; food was handed out very fast (almost concerningly fast) 🧾 Receipt Issue (Major) Immediately asked for a printed receipt to verify the purchase Employee refused, stating they don’t print receipts for online orders and it’s only available in the app It appeared they tried to locate it first, then defaulted to that explanation This was the biggest problem of the visit—basic verification shouldn’t be a fight 🥤 Drink — Diet Pepsi Heavy ice Low carbonation / tasted flat Mix tasted weak, like the syrup ratio was off 🌮 Item 1 — Cheesy Gordita Crunch Build / Presentation Stuffed with lettuce t

The Bella's swell. The bell is swell. Now. This location is great. Good people efficient and when I go for delivery they get the things out quickly and back to my customers so I can get the tips thank you guys for being awesome!

The service is usually really slow, but I've come to expect that from most "fast" food services these days. My wife decided to pick up a taco party pack for the family, and after waiting 20 mins for her order, she asked whats taking so long, so they rushed her order. What really grinds my gears, is that when she got home EVERY SINGLE TACO was CRUSHED. there is no possible way that happens, unless on purpose. We will not be going to this taco bell again

To be honest the only reason I give this place any good rating is for the night shift workers. They always get my order correct, put the food together neatly, and they’re all very friendly. On the other hand if you go during the day I wouldn’t suggest it lol. Day shift always is missing items from my orders and poorly puts the food together. All I have to say is if you go to this Taco Bell go at night because you’ll actually get good food 👍