Taco Bell

I'm super disappointed because I haven't been to Taco Bell in a long time because I'd rather go to Qdoba especially for the prices when it is getting pretty pricey to eat at Taco Bell anymore. I decided to get dinner there tonight and I got a grilled cheese beef burrito and it's really disappointing that I spent $6 on a burrito that's barely even filled with anything. You can see layers of tortilla shell more than you can the beef and there's hardly any rice. It's kind of just a disappointment. I don't know what's going on with the town of Big rapids, but it just doesn't seem like any of the fast food places hit as good as the other small town places. My husband got a beef quesarito and he said that one side of the burrito was all cheese and meat and the other bottom half was all rice. I g

WAY better than the Taco Bell in Newaygo. If I order big I always park, check, and count my order as I live out of town. I’d rather get my order fixed while I’m there than be mad when I get home. It’s pretty rare for my orders to get messed up or for the food to taste bad. If it tastes off I either order way too late at night or am at the wrong location.

My husband went through drive through and ordered 2 party packs when he got home our order must of gotten mixed up with someone else’s or something and we live 35 minutes away so it’s not like we are going to drive all the way back we just threw it away so I tryed calling and it just kept beeping so I called today the phone call came through told this lady the issue with our order she cut me off very quickly ignorant like and told me if we ate it she not making it and hung up on me so I called back and asked for her name because I was reporting her and she says okay that’s fine my name is Nicole she needs more customer service training because that was the most disrespectful and worst customer experience I ever dealt with in my whole life I asked for no tomatoes on one party pack and no L

GAVE MY ORDER TO THE WRONG PEOPLE. ORDERED A SUPREME AND THAT DOESN'T LOOK LIKE IT, AND WAITED OVER 20 MINUTES FOR MY FOOD. NEVER HAVE I DEALT WITH THIS AND NEVER WILL I DEAL WITH IT AGAIN NO MORE TACO BELLS WILL EVER GET MY BUSINESS EVER AGAIN IN A MILLION YEARS.

Hair found in my beefy 5 layer Burrito. Also this doesn't look like a 5 layer Burrito too. I also asked for grilled and as you can see in this photo it isn't grilled. Food took 20+ mins to get out. Very limited sauces available. Didnt give me my drink cup had to wait for someone to come to the front.