Taco Bell

I will be discontinuing my use of this location for anything except maybe an occasional fountain drink from now on. Continously had issues here with skimping. This time I even offered to pay more on top of what I had already paid because I DID order extra meat and the proof was on my receipt so I wasn't just asking for free extra meat. I gave them a chance to fix it, and left unsatisfied. 17+$ I'll take and make my own food next time, or spend somewhere else. Please note I am reviewing this specific Taco Bell, and not all of them in general. I know it's not that deep, and I'll move on- but if you get the same treatment here, I encourage you to do the same.

First time to this location and it was absolutely horrible! We do not live in Bardstown and were there and decided to eat dinner at this location. I have 3 kids so we dined in. We waited 45 mins for our food! While workers were worried about drive thru. We were not the only ones in the store dealing with this there was 3 others as well. They kept saying “we’re new we’re training.” But yet drive thru orders were getting done in under 5 minutes. My husband had one of the employees threaten him and act like he was going to fight him and tried taking his shirt off and was saying racial slurs. All this happened infront of my 3 kids. The food was sloppy once we got it. We definitely will not be back to this location.

This is the most disgusting Taco Bell the city of bardstown has to offer. Staff is extremely rude and lack customer service. Lobby is filthy, floors look like they haven’t been mopped in days, trash bins full, etc.

This place absolutely sucks. The GM is worthless and all of her little minions that like to stand behind her and not do their job when there was orders in the drive-through while I was complaining to her need to learn how to go back and mind their own business I had an order from Friday that was completely screwed up, trying to get a refund and they told me there was nothing they could do that’s absolute bullshit. I will never go to Taco Bell ever ever again and I am calling corporate. You are a horrible general manager and you need to quit your job.

Visiting from out of state. Family said this was the best of the two locations. The people were nice but the accuracy and attention to detail could use improvement. Everything was overcooked and missing ingredients. It was disappointing.