Swamp Rabbit Inn TR
Travelers Rest, SC · Hotel
- Address
- Swamp Rabbit Inn TR, 426 S Main St, Travelers Rest, SC 29690
- Phone
- (864) 345-7990
- Website
- www.swamprabbitinn.com
Swamp Rabbit Inn TR is a restaurant located in Travelers Rest, SC. It is one of 56 restaurants listed in Travelers Rest. Its 3.4-star rating is slightly below the Travelers Rest city average of 4.2 stars. There are 10 photos associated with this location.
Customer Reviews
Where to begin? Peeling paint in the bathroom. Peeling paint in the main room. Bed very soft. Toilet paper sitting on the back of the toilet. I wondered why there was no TP holder. But I found it later. It was in the shower of course. Right where the shower head was and above where the faucet handles were. Unpainted areas in the room. Numerous holes from various curtain rods, etc. throughout the room. Room had an outside entrance which is one of the reasons why I booked that particular room. But of course the key code lock did not work. Bathroom floor was in need of paint/stain very badly. Paid a cleaning charge for one of the days I was there. Guess what, no one ever cleaned the room. Billed as a Bed and Breakfast. Breakfast was continental with cold cereal, bagels one d
The Coach Room was 66 degrees when we checked in and the split on the wall did not work. The temperature was forecast to dip to the 40s that night. There was no one on site so we texted the number we were given for help. After an hour with no response we booked a hotel and left. We have still not heard back anything from the owners and it’s been more than 24 hours. Expedia has tried to get us a refund but apparently the owners are refusing. Also, the room was dirty and the toilet ran intermittently. See photo of closet floor with clothes bar on floor.
The negative reviews on Google were right! The Coach Room at the Swamp Rabbit Inn was 66 degrees when we checked in and the split on the wall did not work. The temperature was forecast to dip to the 40s that night. There was no one on site so we texted the number we were given for help. After an hour with no response we booked a hotel and left. We have still not heard back anything from the owners and several days. Expedia has tried to get us a refund but apparently the owners refused. Then the owners sent us a link, asking us to review on Trip Advisor. OK, gladly! The room was dirty and the toilet ran intermittently. See photo of closet floor with clothes bar on floor amidst hangers and broom and dustpan.
This was the worst experience have ever had at a hotel. The check-in time that was provided was incorrect as was the email provided to the hotel (apparently by the "third party booking agent" was incorrect. The owner/manager was incredibly rude and put out that I wanted to confirm if we were staying there as I had not received the email from the hotel. She was so rude, in fact, that we found another hotel and were happy to pay the one night NOT to be there. DO NOT RECOMMENDCould not comment on cleanliness as we never went to room.
Really disappointing trip to the Inn at Travelers Rest. No character in the cottage, dirty outdoor furniture, dirty pool and broken cabana to look at from porch. Thermostat tricky to figure out and making it way too cold. A beeping sound from somewhere on the cottage disrupted our sleep. Took many texts and calls to main contact person to try to get it fixed. It wasn’t. Thank god we only booked two nights. I’m ashamed I spent so much money et for that. It was supposed to be a big treat but was a major disappointment. Go elsewhere!!
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.