Sushi Totoro

We have been coming to Sushi Totoro since it opened. The food has always been great, the restaurant clean and the staff excellent...until this visit. We came at 7 pm, the restaurant was not busy. We were seated within 10 mins. All good. Then it took apx 20 mins to get our order taken after which we then waited over 40 mins for food. Once delivered the food was over cooked, the rolls were sloppy and fried food was burnt. At one point, they opened the back doors in the area we were sitting in to take out trash and left them open until I verbally had to say it was cold. Additionally, the bathroom and tables were dirty. Our bill was over $200, I'll take our business elsewhere. It used to be an awesome restaurant that we've loved for years. I'm not sure if its under new management, but it sucks

I gave this place a 4/5 for food because their food is decently priced and usually pretty good! It depends on the day, but that’s true with any restaurant. I gave them a 3/5 for service (this was being generous). I go here a lot with my boyfriend over the past 4 years. They used to have amazing service, the best waiters/waitress. They recently hired new personnel. Not happy about it. There is a specific person which I will not name because I do think people should try this place, however under her management, our food comes late, she’s not nice, our all you can eat menu is always 20-30 minutes late after we’ve eaten the first portion. Also our amazing waiter is now cooking sushi instead of serving everytime we come. Definitely try the place, but don’t be surprised if you don’t like it base

The sushi rice kept falling apart, and the soy sauce was watered down, which is unacceptable for such a basic ingredient. They also charge $1.90 for each leftover piece of sushi, which feels unreasonable. This place has gone through multiple owners, and the current one seems focused on cutting costs rather than maintaining quality. Wouldn’t come back again.

Sushi Totoro, all things considered, does a really good job. From what I've seen over years of going here, most people are doing all-u-can-eat, and the kitchen is working fast all the time. Very rarely have we had any concerns with service and if we did, its because they are just all working hard. The bathroom could definitely use a little better caring for, but that aside, we plan to continue going here for years to come! Great place to go if very hungry, or if you have friends in town.

The absolute bang for your buck and we love that they don’t charge crazy for kids like some other Japanese AYCE restaurants. They offer great variety of appetizers, my favorites were the miso ramen! The AYCE includes the special rolls, we loved the Totoro Rolls and Spider Rolls! Service was friendly and fast ❤️