Surcheros - Milledgeville, GA

I come here twice a week i’ve never had an issue these people look new no excuses for being rude and not having to store open till almost 11 . I asked for two scoops of avocado on my salad he told me it would be extra like I said I’d come here two times a week never been told that here I’m thinking 50 Cent more or something like that get to the register with charged two dollars for this teeny weenie scoop of avocado. Absolutely crazy. Then he put the wrong food together I told him that wasn’t my food He got upset and started to rush my daughter’s food went to check out to pay the man walked away I had to grab my own food didn’t put it in a bag or Tray !!! The only guy that made us feel welcome was the big guy and the start station I didn’t get his name but we won’t be back!

Rarely have I felt the need to do a review on a restaurant, however, the honor goes to Sucheros in Milledgeville. First, the area where the food is displayed is filthy looking. The Employee named Aiden acted as if he had an issue with color and was not at all focusing on customer service. He rude and unconcerned. From the way I was treated and the cleanliness of this restaurant, I will never spend another dollar there. I did contact a manager who said they would look into this matter. 1/5 for sure!!!!!!

My experience wasn’t that great but there was one thing that stuck out, which was one of the employees. Aidan, he was very helpful, respectful and overall wonderful. He showed wonderful customer service and organized leadership and behavior toward the rest of the employees. He looks like he deserves way more than recognition. Thanks Aidan for making me want to come back one day.

Wow! This place seemed to pop up overnight. One day we just saw it and dropped in to try them out. It's similar to Moe's and Barberito's. I had the big nachos with steak and my wife had the chicken burrito. The steak and chicken were delicious. All the extras were great, too. The dining room was reasonably clean and the staff was friendly enough. We'll be back for more on a regular basis.

I don’t usually do this but I’ve had multiple horrible experiences from this Surcheros. First, I was given a bowl with no rice. Then a few weeks later, I was given a bowl with no chicken. I tried to call about this issue, they didn’t answer their phone. I then emailed through the contact form and never got a response. A few weeks ago, no rice. Tonight, I left the drive thru and my bowl was made with no sour cream and my chips were left out. We have now been sitting at the window for ten minutes waiting for someone to come to the window to try to get what should have been in my order the first time. If you’re going to spend your money somewhere, spend it where you actually get all of the items in your order. And it’s not here.