Sunrise Pizzeria Family Restaurant
Newport News, VA · Pizza restaurant
- Address
- Sunrise Pizzeria Family Restaurant, 10158 Jefferson Ave, Newport News, VA 23605
- Phone
- (757) 240-4356
- Website
- www.sunrisepizzeria.us
Sunrise Pizzeria Family Restaurant is a restaurant located in Newport News, VA. It is one of 481 restaurants listed in Newport News. Its 3.6-star rating is slightly below the Newport News city average of 4.1 stars. There is 1 photo associated with this location.
Customer Reviews
Ordered a salad from Sunrise Pizzeria. This is what I got, an old salad. Called them and was told I would get another one . After 30 minutes waiting called them back and was told they were waiting for delivery driver to come back. The owners must be new cause this never happened before to me.
I live near and order delivery from them often. It's always easy, they all are always friendly, and repeat my order. After probably 50 plus orders at least... They have never gotten anything wrong beside a small detail in which wasn't worth mebtioning. I mentioned it in my next order and was handled perfectly. The delivery drivers are always nice .. never make me feel uncomfortable. When they knock they step away, always have a pen handy and are polite. Foods always good and consistent. My food is always earlier than quoted as well.
My neighbor and I have often picked up pizzas from Sunrise on Jefferson. Lately I've taken to ordering delivery, due to the corona virus situation. Their delivery person has always been very pleasant to deal with. Unfortunately, I've had a very bad experience that's outweighed all the previous positive experiences. My daughter ordered a pizza and salad from their website Monday, 6/22/20, at 6:30. It came to about $30, and she added a $10 tip, which we do often in the current situation. It never arrived. The online tracking never showed it getting past preparation. We've tried calling several times, that night and the next day, and there's been no answer. We even tried calling one of their other locations, to see if they knew of a problem. They said they had no way of knowing. The $38 or so
I have not had the experiences that others seem to be having. I have been ordering from Sunrise since 2009. Their food is decent, but the portions are a good size and the prices are fair. You get what you pay for and I feel the for the price its pretty good. The drivers are always nice to me, if I ever had a conflict with my order (which is very rare) they were apologetic and were quick to give me a new one.
I've had deliveries from both locations. This review stands for both, everything on the menu I or my coworkers at Mary Immaculate ER have ordered has been fantastic!. If there is a problem you get your order corrected ASAP. Personally I'm hooked and have hooked other people on the broccoli bites, many places do them, but Sunrise does them right.Wraps, salads, burgers, wings, you can't go wrong anything you order. I have always felt their family vibe. Only bad thing is their website, but there is always someone at the store who can patiently help you and still give you your specials. I will always go to Sunrise, they are convenient, pleasant and delicious.If for some reason there will be a delay, you will be notified.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.