Subway

I've always loved Subway and have never had a bad experience until now, which makes this even more disappointing. The bread at this location was so mushy and fragile that as soon as I opened my sandwich, everything completely fell apart. You honestly couldn't even call it a sandwich it was just pieces of bread falling apart with the fillings everywhere. I don't know what went wrong with the bread, but it definitely needs to be looked into. As a loyal customer, no one would be happy receiving a sandwich in this condition. I hope this issue is addressed because I truly do enjoy Subway, but this experience was very frustrating.

My son placed an order through the app and paid with a gift card. The order was marked as received and money was taken from the gift card. When he got to the store 10 minutes later they were closed much earlier than their posted hours. My son contacted management via email the next day and received an immediate response apologizing for employees closing early without notice. However, the manager made no acknowledgment of the money my son was charged for food he never received. My son continued to reach out via email several times requesting a refund with no response. He never got his money back.

Horrible. Customer service lady was sooooo rude. !!!!! The lady that worked today july/26/2025 around 5 pm had a horrible attitude . 😕😮‍💨 me and my family I will never return.

Fyi i went today and they were closed, like the inside of the store had the fixings taken out…

I asked for ketchup on my sandwich and the lady put hot sauce on it! It tastes awful! Feeling sick. I cannot believe that I paid $20 for this sandwich! Take the zero star reviews serious!