Subway

Consistency. Tuna for me please. Wheat bread, 6", heated with provolone, spinach, cucumber, mayo, red onion. Great every time. Should be. When the customer is standing right there telling you what they want, and how much.

There are some workers who are incredibly slow and the wait time is unreasonably long for simple orders.

Young man that was working did a fantastic job.

I was very disappointed in my experience at Subway in Wayne tonight. My husband and I were driving by there on a trip to Orange City, Iowa, and we were in a hurry. I ordered through the app with specific instructions on warming my meatball sub, but not toasting it. When I started eating it, the cheese wasn't melted and the meatballs were lukewarm at best. My husband wanted a Subway melt. I didn't see it on the app so I asked when I was in the restaurant. I was told they no longer make them "because we don't have the bags for them.". I didn't know those sandwiches required a specific bag to make. Not very happy about that especially when they still have all the ingredients to make one. I've had other Subway's make sandwiches that are no longer on the menu.

Right when we walked in, the employees just stared at us. They did not say hello. They were busy with another customer who ordered quite a bit which is why I understood them not welcoming us. I was willing to look past this. However, I ordered a toasted sandwich and my chicken was freezing cold and hardly had enough ranch. I ended up having to retract it at home and had to add more ranch. I understand being busy especially when it's closer to close, but I wish my sandwich could've had warm chicken. When our sandwich was done they just stared at the counter until we said we were ready to check out. It was quite awkward. Overall, these kids seemed tired and overworked. This review is not for the kids working, it's for the management. Keep these kids healthy and happy and keep your chicken w