Subway

This restaurant charged us extra for our kids meal and refused to refund us. It’s listed on the menu for 5.59. We were charged an additional 1.99 for a kids pack. When we questioned this charge, the employee ringing us up said, “I don’t know. That’s just how it comes up.” The other employee (whose English was difficult to understand ) went to a cabinet and then handed us a dirty cardboard cut-out “kid’s toy” (covered in what looked like spices) which apparently is what the additional charge was for. We said we don’t want that and it’s dirty. The employee at the register shrugged and threw it away. Unfortunately our credit card had already been charged and they made it clear they would not be refunding us or explaining the extra charge.Very rude.

Placed an order for catered sandwiches and they really skimped on the ingredients. We ended up taking the contents on one sandwich and added them to another. This is NOT typical. There was literally one thin slice of lunchmeat on each sandwich. I’ve been to this location and ordered sandwiches from here many times. This time was an outlier and I highly recommend not ordering catering from this location. ****Apparently they are under new ownership. If what we received is indicative of what the new management is doing, I won’t be back. I can get a bread and lettuce sandwich at home.

This is THE WORST Subway ever. The new owners are awful. They don’t use fresh bread anymore, they put up a guard so you can’t see the ingredients. They assemble sandwiches in the worst way possible. They are rude. No wraps. No mozzarella cheese. No chicken breast. They won’t let you see the meat and cheeses. They are talking and yelling on the headset to someone while dealing with actual customers. Then they get mad when you don’t know if they are talking to you or on their phone. We’ve given them 2nd and 3rd chances with our business. We will not go here again until there are new owners. Shameful. Corporate needs to revoke this franchise.

Very disappointing experience. I ordered a cheesesteak and ended up sick for two days afterward. It seems like the place is under new ownership, and the quality has really gone downhill. The food didn’t seem fresh, and the service was slow and careless. I’d strongly recommend avoiding this location.

The Subway restaurant advertised a free cookie with a footling. I did an online order. Well, I ordered 3 cookies myself and there were 2 foot longs so I should have gotten 5 total. There were only the 3 that I originally ordered. When I questioned the girl she said, what you order is what is on the receipt. I said it doesn’t show the 2 free cookies. Now I understand they are only cookies and just two plus low cost. However the fact is the site advertised it as free snd we did get them. Plus the dang prices are high enough so I wanted my boys to have their treats. The biggest issue was the rude way the girls handled it. Another girl walked up to the window and said, we can’t always honor what’s on our site. 🤷🏻‍♀️. I showed her the advertisement but she did not care. Plus you got what you pa