Subway
Thomaston, CT · Sandwich shop
- Address
- Subway, 19 Waterbury Rd, Thomaston, CT 06787
- Phone
- (860) 283-2190
- Website
- restaurants.subway.com/united-states/ct/thomaston/19-waterbury-rd?utm_source=yxt-goog&utm_medium=local&utm_term=acq&utm_content=12218&utm_campaign=evergreen-2020&y_source=1_MTQ5MDk3NTgtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
- Status
- Closed · Opens 9 AM
Subway is a restaurant located in Thomaston, CT. It is one of 28 restaurants listed in Thomaston. Its 3.4-star rating is slightly below the Thomaston city average of 4.5 stars. There are 10 photos associated with this location.
About Subway
Your local Thomaston Subway® Restaurant at 19 Waterbury Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient... More
Hours
| Saturday | 9 AM–9 PM |
Customer Reviews
This subway will not honor subway rewards points or deals. The Manager/Owner stated that they have no control over it. This is not true, the franchise does control this. They just do not want to lose money giving customers rewards points and deals. Go to another Subway you'll be happier.
I wish I could give this place negative stars. My husband walked in at 8:00 and was told that they were closing and that he “couldn’t make him a sandwich” when it infact says on their website, ON THEIR DOOR and everywhere else that they don’t close till 9:00. I then called over 15 times and every single time no one talked to me just answered and hung up. There is still 10 mins now till they close. I will be calling again tomorrow and asking for the manger. This is very unprofessional.
Went to pick up my online order. I used the drink fountain to fill my cup and this little bug dude came out and went into my soda. This honestly ruined my experience and made me feel icky eating my sandwich.
The staff was super friendly and made our sandwiches really fast. Also when I had any questions about prices they where more then willing to help me figure out what would be the best option for me. This restaurant is well maintained and extremely clean.
I would leave zero stars if I could the older man working in there that is extremely rude and has terrible customer service. I ordered a meal with a bottle of Pepsi and he gave me a fountain drink. I showed him my receipt and my order on the app showing that I selected the actual small 20oz bottle of Pepsi and not a fountain drink. He refused to give me the bottle that I selected and paid for and insisted that I take the fountain drink, arguing that the receipt says 20oz. I then showed him that the bottle of Pepsi is in fact 20oz and he still would not rectify his error. He was shouting at me and telling me to leave the restaurant. There are so many other subways in this city I will never go to this one again and I don’t advise anyone else to. I was picking up the food for my lunch for l
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.