Subway

I’m a local business owner with not much time on my hands. My mother and I were running my store and needed a quick and easy option for lunch. I ordered us 2 salads on the app and went into the location to pick them up. When I got back to our store to sit down and eat my mom says “there’s no lettuce on my salad”. I was like what?! I called into the subway and asked if they would offer any kind of remake option. I explained that We did not have time to come back that day as we were very busy and couldn’t step away again. They said no they couldn’t do anything to make up for it but I could bring the “salad” back when I got off work that evening and they would remake it. I really thought they should have offered us a refund or a remake of the salad another day for lunch. I politely told them

Evening shift is the worst time to go here, never have I gotten a decent sandwich from this subway.. dont order online because you can plan on taking it back to have it remade..this photo is after having it remade and i get soggy wet bread and chicken is so rubbery you can’t chew it..wont be eating here again.. st. Joseph has the laziest workers I’ve ever seen, cant get a decent meal from any restaurant on south end..

Wrong items, no help online imposible to reach someone for help

Issues with no help upfront while it's busy. When two in back came up they got in rhe way, i guess doing inventory, but didnt help. Finally one (manager?)stepped help me check out, and made wisecrack that need to let know when using coupons can't get hot sandwiches. Then walked away when obviously new workers were swamped. Not very personable to workers or customer.

The first time I moved to town and visited, the Subway employee was being arrested. I should have known then..the teenagers running this place finish their flirting and full conversations with each other prior to even looking at the customer waiting to order. Why don’t you guys close at 7:00 PM? You are OUT of EVERYTHING, no bread, nothing! Every single time. The girls just giggle knowing they get paid to do nothing since they “ran out” and “could make more BUT.” It’s sad. Word of advice to the owner(s)- Train YOUR employees that YOU pay before you have these little kids running YOUR business into the ground. For the sake of humanity & everyone’s future, teach these children how to be responsible young adults. Back in my day, if you didn’t do your job right, you didn’t have a job. 🎤