Subway

I ordered Subway tonight on their app and went and picked them up from the Raytown store. I got home and unwrapped them and were shocked as the buns were burned to a crisp! We asked for them to be toasted but seriously?? They were so badly burned we couldn’t eat them on top of the fact both were made incorrectly! I called them and they said there was nothing they could do to refund my money. I told them I couldn’t believe they saw how badly it was burned and wrapped it and sent it out the door. She then hung up on me! We then wrapped them up and went back to the store. Waited our turn,as they glared at us, and showed them the sandwiches and asked for a manager. She said she would help us in a minute. She the told us she was the one that wrapped it and saw nothing wrong with it. She said

Wednesday night a little after 6pm and there was a bit of a rush for the 2 girls working. They were friendly, seemed to stay calm with more and more ppl coming in, and worked fast. Just find it odd that management feels the need to number their cups and limit the amount of napkins for customers. But those girls did great, keep up the great work.

My online order was prepared on time. The food was fresh and made as ordered. The customer at the restaurant was great.

The worker was very nice and my sandwich had lots of veggies on it it was very good alot of other subways put very little veggies on it but not the subway in Raytown they put lots of veggies so it was so great I will be going back again

Dear God, probably one of the worst subway experiences I’ve ever had. And looking at the reviews, something has gone seriously awry at this location. I’m not sure whether it’s management or staff but when I went on a Tuesday night, they were out of everything. They completely disregarded a guy who had either called an order or order through his app, they clearly didn’t have his order completed and instead of working on it, completely disregarded him. He went outside in his car. The four of us inside waiting for our food waited for absolutely forever, and I don’t wanna say the workers were rude, they just seem to know they we’re slow and didn’t have anything we wanted and just seemed more flippant than anything, which is disappointing. Meanwhile after 25 minutes (yes I was still waiting in