Dutch Bros Coffee

While I have not eaten there yet, I plan to try it out. But the coffee is outstanding.!! Anyone not using the application is missing out on alot. If I could critique anything at all about Dutch Brothers is a very minor issue with their phone application. I am a new customer. I have made sure I have the latest version from Google's PlayStore. I have the very latest version. When you try to favorite an item it fails to add it.

I was helped today by Ella, who was absolutely fantastic! I had never been here before, and I guess when you tell them that, everyone in the building cheers you on and gets real hype LOL. It was a wonderful and uplifting experience, honestly more support than I have gotten from my own team at work, which drove me to go get a coffee today. It was such a positive experience I literally almost cried at how pleasant it was, I left feeling fulfilled and validated, like a real person to person interaction and not just a customer who's order is being filled. I will definitely be back, what an amazing experience!

The staff at the Raytown store were wonderful today. My three daughters each had gift cards from Christmas. They ordered separately and the young man who took the orders was cheerful, patient, and helpful with each girl as they figured out what they wanted. Then, when one of the orders had to be remade, I offered twice to pay for the incorrect order but they refused and have it to me for free. I'm always impressed with the great attitudes and service here but today was extra good.

I had a barista who's name was either Travis or Tyler (He was so kind - my memory is just AWFUL) and he was so so nice! I missed the passenger princess day so I didn't get a magnet. I asked if they had any extra and he said he had one and a barista was like 'That's his personal, so feel special!' and she was smiling and super sweet. I felt so bad taking it but he said it was honestly something he wanted to do because Dutch Bros treats employees well and gives them merch and he was totally happy parting with his magnet. Honestly, seeing someone so nice was such a great start to my day!

Came here with my wife this morning and the service was fantastic! The young man working was very friendly and they were incredibly fast! It was definitely one of the fastest coffee shops I have ever been too! Their service was phenomenal and I will definitely be back.