Subway
Providence Forge, VA · Sandwich shop
- Address
- Subway, 9060 Pocahontas Trl E, Providence Forge, VA 23140
- Phone
- (804) 966-9877
- Website
- restaurants.subway.com/united-states/va/providence-forge/9060-pocahontas-trail?utm_source=yxt-goog&utm_medium=local&utm_term=acq&utm_content=21075&utm_campaign=evergreen-2020&y_source=1_MTQ5MDQyODMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
- Status
- Open · Closes 9 PM
Subway is a restaurant located in Providence Forge, VA. It is one of 17 restaurants listed in Providence Forge. Its 3.4-star rating is slightly below the Providence Forge city average of 4.4 stars. It ranks #15 of 17 restaurants in Providence Forge. There are 10 photos associated with this location.
About Subway
Your local Providence Forge Subway® Restaurant at 9060 Pocahontas Trail brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through... More
Hours
| Saturday | 9 AM–9 PM |
Customer Reviews
I must say that the main reason I give this Sunday my business is because of the EXCELLENT customer service there. Just today both Sophia and Garrett both made my visit just awesome! Their friendly smiles and awesome service made my day…I was having a rough one today and they made it so much better! They both deserve praise and a raise as I call it!!! I’ll return to see them and enjoy the great service and food! Thank you 😊
We highly recommend not eating at this particular Subway or you will be CHEATED OUT OF HALF THE MEAT. We went to this Subway 6 years earlier and was shorted by HALF THE MEAT and they did not want to correct it. So I called Corp at that time and was told they would make it right, but that never happened. We stopped going to that Subway until last Saturday and again we were both AGAIN CHEATED OUT OF HALF THE MEAT. I called and could not get thru for several days. I finally got a manager that said they would not refund our money but would make us both subs correctly, with a copy of our receipt and to wait until the next day, so she would be in. When my husband got there, the manager stayed in the back and the owner refused to replace both subs and actually lied about how we got half the meat.
The point of placing a to go order is so you don't have to wait. When I arrived the girl was just talking to a guy hanging out and 5 other people were in line. Needless to say my order was not ready. The other employee asked for help but did not receive it. Ridiculous.
Sophia and Payton were working today when I went in to pick up an online order. Upon walking in, the store was immaculately clean, and both girls had big smile on their faces and greeted me cheerfully. When I walked up to the counter they were working on what looked like 10 other online orders and were very busy but chatted with me while I waited. They were so kind, and were sharing with me how much they loved their manager and how great she is, which these days you really don’t find often in the workforce. Truly a pleasant experience to see two young ladies enjoying their job whilst being incredibly busy. Kudos to you two, and to the manager for making this a great place for them to work. 10/10!
I just went in for 2 orders of the nachos and was refused service because they young ladies working there couldn't locate the proper container. I said I didn't care if the put them in any available container and they said they could not do that I would have to get something else. I said really are you refusing service they said yes. I would think a sale would be more important then a container but I guess I stand corrected. I left with nothing
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.