Subway

I’ve mobile ordered from this location 4 times. Each time being worse than the last. I’d like to give a thorough review of my experiences as a whole. Customer Service: This Subway has always had the best customer service. Everyone is always very kind and patient when you order inside. Mobile app: For the year 2021, I cannot for the life of me understand why the mobile app is so behind on the times. The options are limited and there’s no way to back out of the “LTO” option without restarting the entire order. *THIS LOCATION WOULD NOT REFUND OUR ORDER IN STORE. They said we needed to contact the 800 number. Only to be told they are supposed to give the refund in store. We ended up just letting it go with a lesson learned. The quality: As I said, each order is more horrible than the last.

Actually paid more for food than other Subways but I did a 1.5 hour drive to my farm and same time return and did not want to dine in anywhere. It was food, I was hungry. Irony is this used to be a great Subway. Things change.

People will be quick to post negative reviews,rarely positive. I was pleased the last two times, I stopped in here( pretty late and near closing time) the young gentleman you have working for you , was AMAZING! He is always friendly, greets me, and willing to make my food! Its a nice change!!! Alot of employees these days wont even acknowledge you, let alone eager to work and just " do their job" . Your whole experience can be different with just a " Hello" and How was your day?? He is definitely a keeper ! Also, food was good,fresh, and place looked organized and clean.

I truly enjoyed my experience tonight both of the employees were very friendly and the service was faster than usual. I have had some bad experiences in the past and just kept my point of view to myself but after going tonight I want everyone to know that the 2 employees there tonight were amazing and hopefully will change the service when others are there working.

I placed an order for 4 sandwiches through the app. Three were supposed to be toasted, but none of them were toasted. Both my wife's sandwich and mine were missing toppings that were ordered. I have never had any issues with this location when ordering in person. This was the first time I ordered using the app. I may not order through the app again for this location.