Subway

Great sandwich at a great price. I love the coupons because I save enough to leave a couple dollar tip that hopefully goes directly to the person working. Service was very friendly, store was clean and well stocked, my meal was delicious.

We ordered off the app for the Bogo buy one get the second one for $1...we ordered tonight and on Sunday..Sunday I realized the sauces on my sandwich became soggy when I only ate half, so tonight in the special orders or part where the comments go, I asked that the sauces or dressing I ordered for my sandwich be on the side- meaning in a separate container. It was ignored and put on my sandwich. Two reasons for this I never tried the one I ordered so I didn't know if I would like it and I didn't want a soggy sandwich. When we pulled up it seemed all of the employees were standing out back..no one came in, but our order was on their shelving unit marked online orders...then after reading all the previous reviews and the one with the picture of the bug...grosses me out..thankfully we didn'

We ordered two sandwiches here for pick up on May 19th at 8pm. After getting halfway through my sandwich, I noticed a bug in my lettuce. I tried reaching out to the store and also corporate and have yet to hear back from anyone. Definitely a very disappointing experience.

Absolutely the worst customer service. Used the app to order a sub and got all sorts of topping I did not order on my sub and none of the ones I asked for. When I called to inquire about a refund they sent me to the app to get it and then it got even worse. The app is the least helpful thing I have ever used. Do not expect anything to be done if this place makes a mistake. Oh they offered to make me a new sub if I drove 25 minutes back to the store. All I wanted was a refund for a sub I was unable to eat and have got nothing but the run around from this store. I think the store you purchased the sub from should be able to issue a refund for their own mistakes and not make the customer go on a wild goose chase to get some closer on a mistake made by the store.

This Subway has gone downhill… there have been issues with the last few orders, but this time I just got fed up. At least my bread and veggies (which was supposed to be a chicken salad sub) were free with the BOGO deal on the app. Come on Portage Subway, get it together.