Subway

I go to this location a lot, it’s always average. Just employees who could care less about being there. I stood in the restaurant for 3 minutes, until I shouted for the employee to get up from sitting down behind the counter with his airpods in, to come help me. Also, just no care into his job, got home and just poor quality, lettuce seems old, and sandwich is just falling apart just by opening the wrapper. For $18.19 for a poor quality sandwhich and some chips is crazy.

First i waited 10-15 minutes before anyone came up front, only reason I waited that long was cause i heard someone in the back (door has a bell) first they put 4 little pieces of cheese on my footlong so I ask for more, then i ask for cucumber and they out 4 little slices of cucumber so I ask for more, same with the red onion and mayo, at this point they are probably upset with me so I ask for more mayo and I get a metric ton of it. What really got me was that NONE of the veggies were covered. They looked absolutely DISGUSTING. Dried out and just nasty, none of them were in their juices, their just sitting out in the open air. But the cherry on top was when I almost done with the second half of my sub, I get met with a lovely strand of hair tickling my nose 🤬 i stopped coming here years ag

I tried going in this morning around 9:15, and the door was locked. I checked their hours as posted on the door and online—everything said they were open by 8 AM. I tried calling, thinking it was conceivable an opener might have just forgotten to unlock the door while prepping for the day, but no one answered. Will have to get my lunch for the day elsewhere, which is a bummer.

I rarely write reviews, but this Subway needs serious attention. The owner does not know how to run a business. There was no ice, lack of employees (one amazing lady works there entirely by herself throughout the day), stale bread, and the environment is hostile (signs about how their location wont take coupons, bathrooms are for customers only, etc...). The owner seems to be addressing his failing franchise by cutting costs to the point where the service is even worse. That's not going to solve the problem. The locations need more customers and the only way that's going to happen is by providing better, consistent service. Good thing a Jimmy Johns is coming to Nolensville soon :)

Came in with a coupon for a foot long meal. When I went to pay, the cashier was struggling and called, who I assume, is the manager. They spoke briefly, then I was handed the phone. I was informed they would not take my coupon and only the discounted foot longs. I gave them that coupon and said I'd pay for the chips and drink anyway. I was charged accordingly. However, they refused to give me my drink, nor was I given the receipt to verify. Ridiculous. Do yourself a favor, go to Mama's Javas. Their food, service, and prices are excellent. They're located right next door!