Subway

I received a digital voucher for a free sub and it was canceled. The subway site literally states to contact them, I do, first call I said “hey, I redeemed a coupon for a free sandwich and it was canceled, can I ask why” rude lady says “it wasn’t canceled it was voided” and hung up. Called again, different lady answers I explained that I just needed a reason it was voided in order to get a new voucher issued. She said they dont honor the voucher and hung up. okay that should’ve been explained in the first call. It’s a wonder how they’ve managed to stay it business with the way they communicate. Literally the easiest thing to do… Caller: hey my order was canceled, can I ask why? Employee: oh yea, I’m sorry, but we don’t honor vouchers at this location. It’s that simple.. get it together

Walked in with my sons to get some sandwiches after a long car trip a few hours ago around 7pm 1/2/26. I was on my way to the restroom (hence the long trip needed to leak and wash my hands before eating) Some snobby employee asked in a snotty tone "are you going to be ordering" I responded yes, why? And they completely ignored me and rolled their eyes and walked away. So I told them we'll go somewhere else because they're acting like a weirdo. Why start a conversation if you can't communicate? As if I passed up on 100+ restrooms just to target the Subway in some tucked off plaza and walk my entire family inside to use a free bathroom. This type of strange behavior is a result of poor management. For example, we decided to stop at the Chick-fil-A up the road instead, and I was able to take

Before I got to the front door to open it up. I had the best aroma sensation that lit up my whole brain and waken me! I knew in that moment, that this is what I've been craving all day. That fresh bread smell is so delightful 😊 The young gentleman that was working lastnight at around 6:40 p.m. is an outstanding person! I have an allergy to onions and he was very kind and didn't make me feel bad even though I apologized for having such a rare allergy. He was beyond fantastic! Thank you sir for not making me feel ashamed of my allergy and thank you for believing me about it. Often people assume I'm not allergic. I do have an epi pen. Thank you, I know for sure I'm able to trust you with my life with preparing sandwich. I will most definitely come back.

The staff are friendly and work efficiently. The sandwiches were great and the environment was clean and nice!

Nice lady in front made my sandwich perfectly. Food was fresh. I will be back again.