Subway

Kasson Subway Manager(s) & OWNER are RUDE & disrespectful & lack customer service 😡 I placed and online order back on 1/30/26 for 3 foot long sandwiches to be ready for pick up at 7:30. I arrived at 7:37 and there were no sandwiches ready on the “online pick up shelf,” so I had to wait in a long line of customers before getting my order. Once I got my order and got home, I was MISSING 1 entire footlong sub. The other 2 footlong subs I ordered were completely incorrect. I immediately attempted to call the Subway store TWICE and got no answer, so I filled out a form on the app (since that’s how I placed my order). I heard nothing from Subway for weeks. I finally called to follow up, understanding things get busy and/or over-looked. I was eventually called a “liar” by the manager and t

Do not order online from here! Ordered sandwiches about a month ago and received my sub with no toppings, just meat and cheese. Decided to try again and my sub came with no meat! Just cheese and toppings. This wasn't an ordering mistake as receipts clearly show the order of a complete sub- meat, cheese and toppings. They usually make great sandwiches whenever I get them in person and have good service but they can't seem to get them right when making them from an online order

My wife and I were in this evening to grab some sandwiches to go. Long line and a decent wait but that was no issue. The two gentleman working unfortunately had to deal with one very rude customer that was holding up the line for everyone. The gentlemen with the dreads in charge of the store was professional and as courteous as he could be to the rude guest. But eventually he asked her to leave the store which in our eyes seemed like the right choice by him. I applaud his patience and being as professional as he could be with her in that situation.

The food is not good we ask to add some sauce and they didn’t but after all the veggies are not looks fresh also bread not good and the girl who work over there she is rude and not behave well.ill not recommend this place if you have other option please choose that.

They don't except coupons. Being in a small town you would think they would to attract business. Probably won't go back because of it.